Planned
Coaching Visits
Emergency
Approaches
Referral & Admission
100

The Assigned Coordinator will complete the Planned Admission Summary with agreed upon goals and strategies and submit to STC Team Lead within ___ days. 

What is 7?

100

Occurs 2-3 times per month over the duration of ___.

What is 3 consecutive months?

100

Emergency coaching can be used up to ___ hours per day for a maximum of ___ hours.

What is _six_ hours per day for a maximum of _72_ hours?

100

Embedded in all aspects of START services, this approach allows for the assessment of the strengths, skills, and interests of the person and their caregivers into proactive, skill-building activities and interventions to support vulnerabilities and triggers that may lead to crises. Common interventions associated with this approach used in STC include mindfulness, gratitude exercises, strength spotting, and health and wellness strategies.

What is Positive Psychology?

100

What four START documents are necessary for an admission to STC?

What is a START Intake, CSCPIP (Provisional is accepted if less than 45 days from enrollment), START Therapeutic Coaching Admission Summary/Visit Plan, and Safety Assessment. 


*A Safety Assessment is required for each environment coaching visits will take place.

200

This meeting is scheduled following the acceptance to Planned Coaching during which the START team, the person, their primary caregiver, and other members of the team meet to review the purpose, expectations, and identified goals of the service. This meeting is also where the caregiver meets the STC Coach for the first time and where the duration, dates, and times of the service are confirmed.

What is the Admission Meeting (Meet and Greet)?

200

Name at least two global goals that are achieved through therapeutic coaching visits.

What is:

1. Strength-spotting

2. Observation

3. Providing wellness strategies that promote PERMA+

200

Name the two goals of emergency coaching.

What is safety and stability?

200

This approach is used to improve mental wellness and focuses on changing and shifting unhelpful thoughts and beliefs. Principles used in coaching guide the person toward more positive emotions and interactions. The interventions related to this approach that are frequently used in STC are reframing, sensory regulation, emotional regulation, and goal setting.

What is Cognitive Behavioral Therapeutic (CBT) Approaches?

200
Two examples of goals for a planned coaching admission other than coping skills, emotional regulation and communication strategies.

What are executive functioning, social/interpersonal skills, mental health (anxiety), wellness/positive identity development?

300

____ are primarily completed by the assigned coordinator, designed to encourage collaboration between the assigned coordinator and Therapeutic Coach as well as to ensure fidelity to the practice of the established goals and strategies. 

What are observations?

300

True/False: Therapeutic coaching visits are intended to be a step down from planned coaching.

What is false.

Therapeutic coaching visits are not intended to be a step down from planned coaching. Visits can be helpful in exploring the need for further support and areas of focus for planned coaching goals.

300

Emergency coaching services are assessed by the START team every ___ hours and a formal discharge meeting with the system of support is held within ___ hours to determine stability and safety, disposition, and transition planning.

What is emergency coaching services are assessed by the START team every _24_ hours and a formal discharge meeting with the system of support is held within _72_ hours to determine stability and safety, disposition, and transition planning.

300

This approach is an evidence-based set of techniques that involves a balance between strength-spotting and supporting a person in identifying ideas and solutions. All START team members apply these techniques to START interventions and engage individuals and systems to shift their perceptions, attitudes, and behavior to achieve the goals they have identified as important.

What is Motivational Interviewing?

300

Name of the four members of the START team who play a role in screening for an admission to therapeutic coaching.

What is the STC Team Lead, Assigned Coordinator, Clinical Team Lead, and Clinical Director?

400

This phase begins once the agreed upon activities and strategies have been implemented consistently and caregivers are confident in their own knowledge and skills.

What is Phase 3: Mastering strategies, skills and interventions?

400

The frequency in which the STC Coach and assigned coordinator complete check-ins.

What is every other week or as visits are completed?


*Exception if assigned coordinator attends the visit, a check-in is not required.

400

This document is reviewed and updated by the assigned coordinator during the discharge planning meeting to reflect new or enhanced positive interventions as a result of therapeutic coaching.

What is the Cross-Systems Crisis Prevention and Intervention Plan (CSCPIP)?

400

Schedules, communication strategies, visual supports, environmental cues, community skills & access, and self-care are all examples of this coaching approach.

What is adaptive strategies?

400

What is the process if a crisis occurs during coaching?

What is STC Coach will contact STC Team Lead, On-Call Coordinator, AOC and/or other START leadership team members to determine next steps and provide additional support?

500

SCENARIO

The coach is completing a planned session with Hannah, a 28-year-old female who has borderline personality disorder, mild ID, hypertension, and hypothyroidism. During the session, she disclosed to the coach that she hates her group home and wants to leave. She talked to the coach about her plan to leave, which involved leaving through her bedroom window in the middle of the night. What are the two next steps the coach should take?

What is:

1. Let the group home staff know so they can closely observe Hannah throughout the night and ensure safety.

2. Contact STC Team Lead, On-Call Coordinator and/or AOC to prepare for a potential crisis.

500

Name at least five assessments that can be completed during therapeutic coaching visits.

What is:

1. Communication Assessment

2. Happiness Assessment

3. Sensory Checklist

4. Leisure Interest Survey

5. PERMA+ Assessment

6. Strength-Spotting Assessment

7. Sleep Chart

500

Name three examples of interventions/approaches that can be utilized during emergency coaching sessions.

What is:

1. Positive Psychology: Mindfulness techniques to support calming and grounding

2. Engaging in a preferred activity to support positive rapport building with the person supported and their support system

3. Adaptive strategies: supporting a schedule to ensure safety, visual aids for reminders of coping skills

4. Expressive therapeutic strategies: drawing, painting, listening to music

5. Trauma-Informed Approaches

500

Using this approach can promote wellness and enhance the work of the START Coordinator with the system of support. It enhances the ability of the team to assess progress towards identified therapeutic goals. When utilizing this approach, we can observe progress towards goals in a more objective way.

Identify this STC approach and provide one example of how it is utilized in a coaching session.

What is Data Collection and Review?

Data Collection and Review is utilized in STC to promote wellness, treatment and crisis planning by completing one of the coaching assessments (communication, PERMA, mood/sleep/eating trackers, daily checklist etc.).

500

Name the common denominator of the following statements:

1. An alternative to a mental health in-patient admission (emergency coaching)

2. A tool to identify support strategies that are positive, enjoyable, and promote mental wellness (Positive Psychology, PERMA+)

3. A resource for assessment and support to someone in distress (mental health coaching)

4. Ongoing support to a person and family/caregiver in their community (caregiver coaching)

5. Coaching and education for family and support staff on positive, effective support strategies

6. Continued assessment of biopsychosocial factors that may contribute to crisis

7. Increase the likelihood that the person can maintain their preferred community living situation

8. Transition successful intervention strategies to the person's home setting

9. Provide support if a person is unable to leave their home for therapeutic intervention

10. Additional support prior to or following ED or hospital stay to support in transitioning back into the community

What are the reasons for an admission to STC?