Speaking
Listening
Reading and Writing
Trade Terms
Review
100

This is banned in some workplaces because it can cause wasted time, accidents, and the theft of intellectual property.

What are cellphones?

100

When a discourse becomes dense with technical specifications and numerical data, the effective listener should perform this manual act to ensure accurate retention.


What is taking notes?

100

This section includes the definition of terms used in a book. 

What is a glossary?

100

Clue: As you master your craft, you'll pick up this specific 6-letter term for the specialized vocabulary used to communicate quickly and accurately with others in your field.

What is jargon?

100

To maintain professionalism and ensure your current project stays on track, you should perform this action when your personal phone rings during a task.

What is continue working and do not answer

200

To be truly this, you must master their body language, choose their words carefully, and perform this feat of making the complex sound simple.


What is a truly effective speaker?

200

To signal active engagement without uttering a word, a listener should maintain this "all of the above" trio: steady ocular focus, an attentive stance, and responsive nonverbal cues.

What is body language?

200

To avoid the pitfalls of "assembly required" disasters, one must perform this comprehensive review of every directive before a single tool is lifted.


What is reading the instructions completely?

200

Clue: Before a single shovel hits the dirt, this official document must be issued by a local authority to legally authorize the construction process.

What is a permit?

200

Even if you aren't speaking, coworkers and supervisors can read your attitude and character through this nonverbal "language."

What is body language?

300

This is the best place and time to give assembly instructions to the team?


What is in a quiet place when they are fresh and not too tired?

300

To bridge the gap between simple auditory perception and true retention, one must move beyond "hearing" to this cognitive achievement.


What is understanding?

300

To prevent costly financial blunders and wasted hours, a writer should never skip this final, meticulous step of checking their own work for errors.

What is proofreading?

300

This alphabetical roadmap, usually found on the final pages, lists every major person, place, and topic alongside their corresponding page numbers. 

What is an index?

300

To save time on the clock, a pro avoids reading a manual from cover to cover and instead performs this targeted action to find a specific task.

What is identifying the correct section and going straight there?

400

Anything that interferes with the message being heard or understood is called this.

What is noise?

400

 This 12-letter word describes the act of taking what a speaker just said and putting it into your own words to show you’ve got it.


What is paraphrasing?

400

Often called blueprints, these large-scale technical documents provide the exact visual dimensions and structural details needed to turn a vacant lot into a finished building.


What are construction drawings?

400

When a project’s timeline or scope shifts, the owner issues this formal 2-word document to legally alter the original contract.

What is a change order?

400

To bridge the gap between just hearing words and truly understanding them, a listener must perform this 8-letter act to show the speaker they are engaged.

What is feedback?

501

Among writing, gesturing, listening, reading, and speaking, which is NOT a communication Skill?


What is gesturing

501

This 8-letter word describes things like loud noises, boredom, or your own ego that stand in the way of truly hearing a speaker.


What are barriers?"

501

Clue: After completing a rough draft, a writer should follow this 3-word strategy of stepping away to gain an objective perspective before refining the work. 

What is have a rest and then review and revise?

501

Before the final check is cut, this 9-word document is used to track every small "deficiency" or "snag" that still needs a fix-it.

What is a punch list?

501

To be truly effective on the job, one must move beyond "hearing" to this cognitive act, using an index to find the right section and providing feedback to show they are engaged.

What is understanding?