Scheduling process
This is the first piece of information you must ask from the parent/caller before searching for the patient in Peds.
What is the child’s full name, Date of birth, Address and Phone number?
This law protects health information that can be linked to an individual.
What is HIPAA (Health Insurance Portability and Accountability Act)?
This abbreviation stands for “appointment.”
What is Appt?
This system must be accessed for Knowledge Base and the authorization matrix.
What is VDI (Inside VDI)?
This abbreviation refers to a unique identifier assigned by the hospital to reference a single patient.
What is MRN (Medical Record Number)?
If the parent/caller does not have this document, the appointment cannot be scheduled.
What is the prescription?
PHI includes personal identifiers such as these three examples.
What are name, address, and Social Security number?
The abbreviation DOB refers to this important patient detail.
What is Date of Birth?
Outside VDI, this tool is used for handling calls.
What is Five9?
This number is generated after an appointment is scheduled and is used for financial purposes.
What is FIN (Financial Identification Number)?
Before scheduling, the prescription must include five key details: the procedure name, diagnosis, date of order, patient name & DOB and this person’s signature.
Who is the ordering physician?
An email discussing a diagnosis with a patient is an example of this type of information.
What is Protected Health Information (PHI)?
This abbreviation represents the hospital previously known as Miami Children’s Hospital.
What is NCH/MCH?
Inside VDI, this platform is used for managing online email prescription queues.
What is CRM Oracle Service Cloud?
To avoid creating duplicate MRNs, you should search using these three pieces of information.
What are last name, date of birth, and phone number?
When verifying insurance, this status must be confirmed before completing the appointment.
What is verified status?
Billing information like insurance details and invoices falls under this category of PHI.
What is financial or billing information?
If you see PA in a medical context, it refers to this healthcare role.
What is Physician Assistant?
Health Prime Teams and Health Prime Outlook are accessed in this environment.
What is Outside VDI?
If you find a duplicate MRN in Peds, you must email this address with the subject line “duplicate MRN.”
What is MRmergerequest@Nicklaushealth.org?
Inside the encounter, this tab requires details such as admit source, admit location, patient type, and medical service.
What is the Encounter Information tab?
This type of PHI includes communication records such as appointment reminders and emails, and is protected under HIPAA.
What are communication records?
This abbreviation stands for a diagnostic imaging procedure often used for brain or body scans.
What is US (Ultrasound)?
This application inside VDI can be used for quick notes if needed.
What is Notepad?
When searching for a patient in Peds, you can compare this number with the name and date of birth.
What is the MRN?