General MH
This is the responsibility of every colleague here at Medically Home.
What is Safety?
HRO
What is a High Reliability Organization?
The two people that lead the HR Team.
Who are Sam & Alex?
This is how we coordinate services.
What is orders to activities?
These are tools that are part of the Cesia Platform.
What is ServiceNow, Zoom, AWS & Canvas?
These are our differentiators.
What is High Acuity and Scale?
EHR
What is Cesia is NOT !
(also Electronic Health Record)
The person you go to for safety and clinical quality
Who is Greg Snyder?
(Chloe & Heather)
This is how visits are verified.
What is "check-in" and "check-out"?
This piece of technology is something we can offer to patients without WiFi.
What is the cradle-point?
Power of Patients First, Power of enabling ecosystem, Power of our team.
What are Medically Home's three (3) core values? (superpowers!)
PIL
What is Process Improvement Log?
This person leads the Rapid Response Services team.
Who is Mark Scagliarini?
Sick enough to need a hospital ... not so sick to need an ICU.
What is criteria for Medically Home's program?
This is our partner from Cardinal who does kit installations.
Who is Velocare?
Health systems, Payviders, Payers.
What are Medically Home's three (3) customer segments?
PIHC
What is Primary In Home Clinician?
This person finalizes the Medically Home Budget.
Who is David Henderson?
One of the few criteria that is a "knock-out" for admission to MH.
What is no electricity?
Also known as...Personal Emergency Response System.
What is PERS?
(also accept: "Help me I've fallen and I can't get up")
RRS, Cesia, Patient Intake.
What is the path to volume with existing customers?
MIH
What is Mobile Integrated Health?
The people you go to... when you don't know who to go to
Who are Rami, Pippa, & Erin?
The two screening tools used to determine if the patient is eligible to be in our program.
What is the Social Stability Tool and the Clinical Stability Tool?
This is new Cesia functionality to support fulfillment including dispatch, capacity management, and more!
What is CCC (Cesia Coordination Center)?