Motorcycle
Boat
RV
Progressive Cultrue
100

ACV
Agreed Value
Total Loss Coverage

What are types of MC policies?

100

Coverage is limited to $500 per breakdown or loss.

What is Trailer Trip Interruption coverage

100

How is mesa siding measured?

What is square footage

100

Integrity
Golden Rule
Objectives
Excellence
Profit

WHAT ARE THE CORE VALUES?

200

What is standard accessory coverage on an MC policy?

What is $3000.

200

What can we use to assist us in handling a sunken boat claim?

What is Sunken Boat Advisor

200

What are two types of rubber roof most comonly seen

What is EPDM and TPO

200

Employee Engagement
Accuracy
Efficiency
Customer Experience

What are guiding principles

300

What is the chart called to know if we pay taxes on TLC MC policy?

What is total loss tax applications operating procedures

300

When calculating repairs, how many inches in addition should you add for grind and patch?

What are 4 inches

300

Bill of sale must be obtained on what type of policy?

What is TLR - Purchase price option

300

Will meet the needs of both our internal and external customers by leading the recovery process for affected areas.


What is NCRT Mission Statement

400

Water has risen to the seat, consists of water on the exterior of the engine and may not have gotten into the air intake

What is flood level 2

400

What is the process of flushing a submerged motor to save it's function?

What is pickling

400

The 5 most common causes of water leaks in and RV are

What are roof components and seals, moldings, exterior windows, slide outs and plumbing

400

Designed to build community, raise awareness, increase understanding, promote positive change, and boost business acumen

What are ERGs

500

Salt Water
Fresh Water
Water Ingestion

What are types of MC flooding

500

After gind and patch or fill and sand operations, what else needs to be included in our calculations?

What is refinish/gel coat operations when warranted

500

For AGREED VALUE policy, can we deduct for Pre-existing damages?

What is possible to take a reduction if there was a Progressive loss paid on within the same policy term

500

We treat the customers we’re privileged to serve with empathy and respect, fulfilling the promises we make to them.

What is customer service guiding principles