Program
Details
Details
How many courses do you need to complete the DBA- Industrial/Organizational Psych Specialization?
Between 16-17 courses
How many programs should we recommend to the student?
ONE!
GO OVER WHY IT IS A GOOD FIT- customize info
What is the name of the service where students can get help with resume building and head hunting services?
Better Weekdays
When is a student placed in a contact status?
At confirmed v2v with student on file
How much time should I dedicate to school each week?
Student should plan on committing 20 hours per week for each class
What are the study materials provided in the MSA program called?
Wiley CPA Excel
When is it appropriate to FERPA verify?
-An applicant or vested student calls in and asks for identifying information on their file
How many databases are available in the NCU library?
125+
I received a call but the student belongs to Nicole Antal. It is a business student, what do I do?
Put the lead in contact
Send message in Teams
Service the student
"I saw your Facebook ad about a scholarship and wanted to try for that.I can start this month and if I don't get it, I will start in October"
NOOOOO
How long will it take someone to receive their SHRM certification after finishing the MHRM program?
We do not offer or guarantee SHRM certification
When does a student NOT NEED to speak with FA following their conversation with an ES?
If student is using ANY funding besides FA, they will NOT speak with a finance advisor
What are two benefits exclusive to enrolling in a Masters program?
Tuition Lock
Head hunting service
No GRE/GMAT
What should you do before walking away from your desk ?
Lock your computer
Turn calls off in Velocify/Shoretel
"I REALLY want to start this MBA program ASAP, I need it for a promotion. BUT, I host Thanksgiving every year and my turkey is bomb. Can I start January 4th?"
ARS
Which programs in the SOB are accredited by ACBSP?
MBA
MSOL
PHD-BA
PHD-OL
DBA
What information do you NEED to have ready when transferring to an ES for QA?
APP ID
Program
Start Date
Preferred Rate
Funding being used
Where can students watch dissertations being defended after they are enrolled?
The Commons
Disposition as cancel
Go back and update cancel reason
Student wants to know if they can complete their dissertation in less than a year by doubling up their courses, how long will it take?
Not likely, the dissertation process is 48 weeks without breaks. These last 4 courses must be taken 1 at a time.
*Keep in mind some doctoral students may need additional dissertation courses*
Student has a bachelors degree in business and a masters degree in education. They want to pursue a DBA- What transcripts do we need and will they need SKS?
Most likely not- UP TO THE REG
What does A.R.S. stand for and when do you use it?
Acknowledge
Respond
Solution
When a student throws an objection your way
Name 3 things found in the academic success center?
Writing Lab
APA Central
Dissertation Center
Grammarly
You've been on the phone with a student for 15 minutes. You are trying to add notes and cannot access or make changes to the file. You are still on the phone with the student. WHY?
Because it was not placed in CONTACT status immediately-it has now been redistributed to the floor and is in someone else's name
Student owes a balance for transcripts- can we still app them?
If so, what do we need?
How big is the balance?Can they pay it off? How soon?
ONLY APP students who can get tx within 30 days