Communication Skills
The skill of expressing thoughts clearly through speaking or writing.
What is verbal communication?
Working well with others to achieve a common goal.
What is collaboration?
Writing down tasks in order of importance to manage your day effectively.
What is prioritization?
Identifying the source of an issue and finding a solution.
What is problem-solving?
Being on time to work or meetings.
What is punctuality?
This type of communication involves body language, eye contact, and facial expressions.
What is nonverbal communication
Respecting and considering other people's opinions in a group.
What is open-mindedness?
A tool used to track appointments and deadlines.
What is a calendar or planner?
The first step in solving a problem is recognizing this.
What is identifying the problem?
Saying “please” and “thank you” are examples of this.
What is politeness?
The ability to actively focus on what someone is saying without interrupting.
What is active listening?
Resolving disagreements within a team constructively.
What is conflict resolution?
The act of completing tasks before the due date.
What is being proactive?
Using creativity to think of new solutions to challenges.
What is brainstorming?
The appropriate way to dress for a job, often outlined by the company.
What is a dress code?
This form of communication is often used for emails or professional documentation.
What is written communication?
Offering support and encouragement to team members
What is being supportive?
Avoiding distractions to stay focused on work
What is time blocking or minimizing distractions?
Analyzing pros and cons of different solutions before making a choice.
What is decision-making?
Keeping your workspace neat and organized.
What is cleanliness or organization?
The ability to adapt your communication style depending on your audience.
What is flexibility in communication?
Taking initiative and sharing responsibilities equally.
What is leadership within a team?
Managing multiple responsibilities without sacrificing quality.
What is multitasking effectively?
Anticipating potential challenges and planning for them.
What is strategic thinking?
Respecting differences and treating everyone fairly.
What is diversity and inclusion?