ORR Acronym
DHS
The U.S. Department of Homeland Security.
What is the first step of the intake process?
Preparing and printing out the intake packet.
What does the S stand for in PROMISE?
Support
How long is the follow up in case of an Anonymous Grievance?
Immediately
Refers to any failure to provide adequate food, water, clothing, shelter, or other basic necessities.
Neglect
ISP
Individual Service Plan
How many t-shirts are given to each child during the intake process?
five
What is code PINK
Animal / Rodents
How long are the response times for a follow up on a grievance?
24 hours
A child who: Has no lawful immigration status in the United States; Has not attained 18 years of age; and There is no parent or legal guardian in the United States; or No parent or legal guardian in the United States is available to provide care and physical custody.
Unaccompanied Child/Children
HHS
The U.S. Department of Health and Human Services.
What are the 2 sites we use to upload the intake process?
UAC Portal and IDD.
What is the correct layout for each bedroom for the audit?
4 beds, 2 dressers, 1 school desk.
What are the 2 types of grievance forms?
Informal and Formal
The movement of an unaccompanied child from one ORR care provider facility to another ORR care provider facility,
Transfer
FRP
Family Reunification Packet
After arrival when is the child scheduled a second lice treatment?
9 days.
What are the 4 major populations that we accept?
El Salvador
Mexico
Honduras
Guatemala
If a child submits a grievance form on another child, both children are placed on PPR. What does PPR stand for?
Poor Peer Relations
An ORR-funded family or group home placement in a community-based setting.
Long Term Foster Care (LTFC)
PCAN
Prevention of Child Abuse and Neglect
How many phone calls are provided for the children per week?
Bonus: How many minutes each call.
2 phone calls
25 mins each or 1 call for 50 minutes
What are the translation services we use to communicate with non-Spanish speaking children?
TIN services
24
The set of personnel requirements established by ORR in order to promote a safe environment for unaccompanied children in its care, including protecting unaccompanied children from sexual abuse and sexual harassment.
Staff Code of Conduct