Extras & other Features
A texting app that lets customers sync their text conversations across all their compatible devices.
simple, free, downloadable app that's preloaded on Android, 4G LTE Basic Phone and downloadable on iOS devices.
What is Messages +?
This feature has the ability to block your number from being displayed through Caller ID either temporarily or permanently.
what is Caller ID Blocking?
A tool used to check an MDN to see if it can be ported in to Verizon Wireless.
What is the LNP Validation Tool?
Gives Customers:
- Unlimited Talk, Text, and Data
-DVD-Quality Video & Mobile Hotspot with speeds up to 600 Kbps
-Mexico and Canada Talk, Text and Data included
*In times of congestion, your data may be temporarily slower than other traffic*
What is the Go Unlimited plan?
a premium device support service powered by the specific app, which enables one-tap access via call or chat to a U.S.-based representatives who provide on-demand, personalized tech support services for the enrolled Verizon device and virtually anything it connects to.
What is Tech Coach?
A program where customers earn credits just by paying monthly bills and can use these credits for a variety of rewards.
What is Verizon Up?
A feature that has the ability to forward calls from your phone to another wireless or landline phone number by signing into My Verizon Online or My Verizon Mobile.
What is Call Forwarding?
A tool that can be used to look up a device's deductible amount for replacement as well as screen repair.
What is Asurion PhoneClaim.com?
What is the Above Unlimited Plan?
Program where an enrolled customer experiencing a manufacturer's defect after the original device warranty has expired receives a VZW CLNR device at no charge.
What is Extended Warranty?
An app that allows users to easily moves information without losing family pictures, important messages and contacts.
What is Verizon Content Transfer App?
A feature that gives customers a single solution to back up and sync content using wireless on their mobile devices.
What is Verizon Cloud?
A tool used to assist reps recommend the best international plan for customers.
What is international Wizard?
includes:
what is the New Verizon Plan?
Program that includes coverage for a lost, stolen or damaged device only.
What is Wireless Phone Protection?
a personalization service, which allows users to choose a song or clip for your callers to hear before you pick up a call or they're sent to voicemail.
What is Ringback Tones?
A feature that allows account owners to do the following restrictions to their acct:
Whats is Smart Family?
A Tool used to provide customer plan quotes, complete phone orders and accessory orders, give a detailed breakdown of customers' charges and give estimates on trade in.
What is what if 2.0?
what is the beyond unlimited Plan?
This program combines both Extended Warranty and Wireless Phone Protection.
What is Total Equipment Coverage?
An express service offering an enhanced customer experience, empowering customers to manage their wireless account online at their convenience
What is MyVerizon?
A feature that goes with a customer's wireless phone, so emergency help is always easy to reach. Covers the following
What is Verizon Roadside Assitance?
Tool that allows us to review pricing for equipment and accessories as well as all the features and specs.
What is Equipment Guide?
This plan comes included with:
-unlimited talk and text plus 500 MB of data for $30 a month
-For an additional $20 a month you get 4GB of data and mobile hotspot.
-Unlimited International texting from the US to over 200 countries worldwide
what is the Single Basic Phone Plan?
Program that includes:
What is Total Mobile Protection?