Who to call
Who do you call if you're uncomfortable handling a roommate conflict according to the Crisis Response guide?
HRA On-Call
Who are the Director and Associate Director of Housing and Residence Life?
Vollie Barnwell & Dylan Lawing
You are responding to a noise complaint and smell what you think is alcohol on someone's breath. You ask if they've been drinking, and they become non-compliant. You feel unable to handle this situation by yourself, do you call up or over?
Up, call the HRA On-Call
What is the email for any maintenance requests?
resmaint@unca.edu
Which HD is actively working on a textbook?
Kerstan Nealy
A toilet explodes in a resident's room and water is filling the space beyond a puddle. Who do you call?
HD On-Call
Who is the HD of Ponder and The Ridges?
West Brand
You are with a resident at an event, and the resident becomes light-headed and faints. Do you call up, over, or out?
Up, call the HD On-Call.
Are LED string lights allowed?
Yes
Which HD won "Best Beatboxer" at the ICCA Regional Quarter Finals in 2014?
Jonathan Goldenberg
Who do you call if you see a bear/other wild animals on campus?
University Police
Who is the HD for the Ridges?
Kerstan Nealy
A resident confides in you about something in their life. Afterward, you feel the need to debrief/talk to someone. Should you call up, over, or out?
Up. Reach out to your HD or HRA to have a conversation while maintaining the residents trust and privacy.
Who will handle the weekday lockouts? (before 5pm)
The Housing Office in Governors Hall
The On-Call phone will be forwarded to this office too!
Which HD has a child?
Bonus points: What is their name?
West, his daughter's name is Harper!
During move-in, a resident calls the on-call phone because the elevator has stopped working and they are stuck. Who do you call?
HD On-Call and University Police
Who are the (6) HRAS?
Bonus Points: What are their areas?
Erin-Founders
Shannon-Governors Hall/Village
Laura-The Woods
Sam-The Ridges (South&West)
Zoe-Mills
Alex-Ponder
When responding to an incident where you have identified marijuana in a specific room, the residents involved have placed all paraphernalia in the center of the room. Once you have their information, do you call up, out, or over for the next steps?
Out. You call University Police to collect any marijuana-related paraphernalia.
How should you refer to yourself and residents when writing an IR (incident report)?
RA: Resident Assistant Jane Doe (followed by RA Doe)
Residents: Resident John Smith (followed by Resident Smith)
Who is Grace's dog Marty named after?
Marty McFly from "Back to the Future"
You are sitting at the service desk and a group of residents who you think to be intoxicated comes in. One of the residents is clearly being helped to walk through the lobby. As you begin to interact with the group, the resident being helped passes out.
Who do you call?
The HD On-Call and University Police
Who should you direct residents to contact for housing specific questions/issues?
Tara Hopkins, the Associate Director of Housing
A fire alarm goes off and you are responding, (NOT ON CALL) after 5 pm. Do you call up, over, or out? Or some combination?
Up, over, and out. Call the RA On-Call and have them call the HRA On-Call, and University Police.
Which of these rights are not in the student Bill of Rights?
A. The right to read and study in your room
B. The right to sleep
C. The right to your personal belongings
D. The right to free access to your room
E. The right to be yourself no matter what
E. The right to be yourself no matter what
The handbook says you have the right to be yourself as long as your behavior does not infringe upon the rights of others, threaten to harm yourself or others.
What is the newest addition to our campus mail center?
Amazon Lockers