Criticizing language
That document that you shared is a mess.
I see some areas where the document could be improved. Can we discuss it?
It's your fault that you could not share all the documents on time.
I understand some documents weren't shared on time. Can you tell me what caused the delay?
There's no point in even trying your suggestion.
Let's explore the potential benefits of your suggestion and see what comes out of it.
You never listen to me when I speak.
I get the impression that I wasn't heard earlier. Can we revisit that point?
This mistake cost us a valuable client.
Let's analyze what happened and develop a process to prevent similar errors in the future.
This negotiation is a complete waste of time.
There might still be room for compromise. Let's look at the options we have.
You should have known better before booking this load.
Let's make sure we're both on the same page about booking this load next time.
We are behind schedule because of your team's delays.
Our schedule seems to be impacted. Let's work together to find a solution and get back on track.
My decision is final, there's no room for debate.
I understand your perspective. Let me explain how I see the situation.
We never seem to get clear communication with your company.
To ensure smoother communication, can we establish a more defined point of contact for the future?
Your lack of communication caused this entire mess.
To improve transparency, can we establish clearer communication for future work?
We haven't been able to agree yet. Let's leave it at that for now.
In this case, you have never given us updates on time.
How can we work together to ensure timely updates in the future?
We keep getting complaints about your work.
Perhaps we can collaborate to identify areas for improvement in your work.
We can't make it work. Thanks for your time.
Thank you for your time and effort. It won't work for us at the moment, but we sincerely hope for future cooperation with you.