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100

When negotiators prepare a “road map” to guide them to a negotiated agreement.

What is effective planning?

100

These are the items or topics that need to or could be covered by the negotiated agreement.

What are issues?

100

What do the best negotiators do and why is this important?

What is asking a lot of questions?

100

Book that explains how to reach a negotiated agreement without giving in.

What is 'Getting to YES?'

100

Explain how to create the most efficient negotiation outcome if  the situation includes congruent issues, distributive issues, and integrative issues.

[what did your group come up with?]

200

These are the reasons behind the positions or offers you make, and should be identified during your planning phase.

What are underlying interests?

200

Negotiation issues where parties have identical or very similar preferences.

What are compatible or congruent issues?

200

This key question will help you uncover underlying interests

What is, "Why?"

200

According to Getting to Yes, this is the first step to framing a negotiation.  

What is separating people from the problem?

200

Map a diagram showing the key parts of a Zone of Possible Agreements.

[Let's critique your ZOPA diagrams.]

300

This step is important because it allows you to be organized and more focused on the situation.

What is preparation?

300

Negotiation issues where parties have opposite preferences.

What are distributive issues?

300

Passive listening, body language, eye contact.

What are nonverbal forms of communication?

300

Having these gives a negotiator the power to walk away when the emerging deal is not very good.

What are alternatives?

300

Explain the difference between an inquiry-based approach and an advocacy-based approach to negotiation.


Questions lead to understanding interests =
Inquiry-based approach

Arguing positions leads to entrenchment =
Advocacy-based approach

400

It increases negotiation efficiency, focuses you on the most important issues, and insures that you know when to walk away.

How does preparation impact negotiating?

400

Negotiation issues where parties have different preferences.

What are integrative issues?

400

Interrogative words that will help you understand your counterpart's positions and underlying interests.

What are "what" and "how"?

400

These negotiated agreements are not finalized until some additional data is provided or a specified event happens.

What are contingent contracts?

400

List the key steps in the integrative negotiation process.

Identifying and defining the problem, identifying interests and needs, generating alternative solutions, and Evaluate those alternatives and select among them.

500

This involves predetermining opening moves, initial offers, choosing tactics or styles to interact, and possible concessions to make.

What is creating a strategy?

500

What you do during the planning phase to insure that the negotiated solution addresses issues that are most important to you. 

What is prioritize the issues?

500

This listening style gives full attention to the speaker.

What is active listening?

500

The phrase used in Getting to Yes to remind us that our counterparts experience emotions, and have different viewpoints/values/backgrounds.

Negotiators are people first.

500

Identify several situations where trust is an issue during a negotiation, and what can be done about it (if anything).

[Answers will vary]