Product
Imaging Centers
Scheduling
Anatomy/Metals
MRIs
100

What tab in the product would you find the patient's order?

What is, the documents tab?

100

How early should we advise patient's to arrive to their appointment at Naugatuck Valley Radiology?

What is 15 minutes?

100

Which scheduling system requires you to close other all other open scheduling systems on your computer before opening it?

What is FortiClient VPN/Medinformatix?

100

Which part of the spine is closest to the head?

What is Cervical spine?

100

Why do we screen for metals for MRI scans?

What is, because MRI machines are large magnets.

200

What tracker will show your assigned patients in the Contacted bucket as well as the confirmation calls you need to make?

What is the NEI Tracker?

200

Longwood MRI has this guideline around bullet and bullet fragments.

What is, they must have been in place for at least 3 months?

200

At Naugatuck Valley Radiology - Prospect location, what are the available time slots we have to schedule our patients?

What is Monday–Friday: 10:30–11:00 AM and 4:30–5:30 PM?

200

Where would you find an "Ashley" piercing?

What is, in the middle of the bottom lip?

200
If a patient disclosed that they are claustrophobic, what type of MRI machine would you want to book them in?

What is, an open MRI machine.

300

If you call a patient and you are have to leave a voicemail and send a text, what kind of note would you leave?

What is a Scheduling Call Note?

300

This Imaging Center location has the only X-Ray in Massachusetts.

What is Rayus - Dedham location?

300

When scheduling for Open MRI of New England, in the Patient Alerts section, what box do you always check?

What is SCAN.COM Exam?

300

What part of the body would you find the femur?

What is the thigh?

300

If a patient asks you what claustrophobic means, what would you say?

What is, when small spaces make you feel anxious or scared.

400

What does it mean when a patient is the With Radiologist bucket?

What is, that the patient's images have been sent to the radiologist and we are waiting on the radiologist's report.

400

This Imaging Center group requests that we decrease scan time by 10 minutes per scan for double studies. 

What is Open MRI of New England?

400

When scheduling for Rayus, what do you put as the policy number on the insurance tab?

What is 00?

400

What does the Brookline imaging center say about bullets and bullet fragments?

What is, bullets and bullet fragments are ok to scan if they’ve been there over 3 months.

400

At Open MRI of New England, if a patient no-shows to their double study appointments, what happens?

What is, the patient will not be able to be scheduled for another double study and will instead have to be scheduled for 1 scan per day.

500

If a patient is late to their appointment and they aren't able to scan, what bucket would they go into?

What is the Not Performed bucket?

500

These two imaging center groups say it is ok for patients with heart stents to scan as long as they've had the stents for 6 weeks or longer.

What are Longwood MRI and Rayus?

500

When entering information in the Calls Made field of the Appointment Detail tab in Fusion/Citrix, these are the three words you add.

What is READY TO SCAN?

500

Which Imaging Center group mentions cardiac stents specifically in their guidelines?

What is Rayus Imaging Centers.

500

Which two imaging centers have guidelines around cardiac heart stents specifically?

What is Rayus and Brookline?