What is Indemnity?
Putting a policyholder back into the financial position they were in prior to suffering the loss
How do you request/update CRU?
CRIF
What is the reserve for TPS costs on OIC claims?
£216
When would you require a signed DVE?
Raising causation
What is DA and Non-DA?
Delegated authority and Non-delegated authority
What do we do if PH has social only but was driving from one place of employment to another?
Raise IQ
What is the limitation of a personal injury claim for an adult claimant?
3 years
What is the reserve for TPS costs in the MOJ portal?
£816
When would you require a Holly statement?
Liability dispute
What 2 scenarios would we nominate panel?
When sending a soft repud at S1 and escaping portal
What does RTA insurer mean?
Any breaches of policy condition, non-disclosure or misrepresentation
What is the limitation for property damage claims?
What is the reserve for instructing AIA for a single vehicle inspection?
£90 Inc VAT
When would you make an offer at S2 before passing the file BTT?
Day 5 or below
If Indemnity has been confirmed who should proceedings be issued on?
Proceedings issued on AIC
Our Policyholder's son has taken her vehicle without consent and has crashed it into their neighbours wall. What must our Policyholder do in order for indemnity to be granted?
Prosecute her Son
What does A&A and C&I stand for?
Assignment and Agreement
Consent & Indemnity
How much do you reserve when instructing Holly?
£24.00
At what stage would you apply the off portal strategy?
S1 Accepted - further evidence received
If Indemnity has been reserved or withdrawn who should proceedings be issued on?
Proceedings on the insured and AIC
If the MID result for the PH vehicle shows as dual insured, what further action would you take?
Call the dual insurer and query who's on cover and level of cover. Failing this, send the 'dual insured' letter to the other Insurer
What are the 4 elements for a claim to prove negligence?
Causation
Duty of care
Breach of Duty
Damage
How would you reserve a non-tariff injury post medical report?
Tariff + COA C (Top bracket)
When would you send a soft repudiation letter on an LSI?
S1 Accepted, causation raised
What is a Part 36 offer and when can it be made?
P36 is a provision in the CPR. It aims to encourage parties to try to settle their disputes by setting out the costs consequences of offers to settle if they are made in accordance with Part 36.
P36 offers can be made before court proceedings are issued only on claims above £10k.