Sitemaps
Case Transfers
Potpourri
Report Types
Image Dropping
100

Customer is requesting measurements for the field next to their house. This is what you would need to create. 

What is a parking lot sitemap? 

100

Construction customer wants to discuss pricing. You will send it to this person. 

Who is their RAM? 

100

The first thing you should do when receiving an MSO 

What is check for related reports/emails?

100

This report type has a delivery time automatically set to "Quick Delivery"

What is QuickSquares? 

100

You check the images and the entire building is over 9 stories. This is what you would do. 

What is close the report? 

200

A customer only wants one unit in a row of townhomes. This is the type of sitemap you will make. 

What is Internal? 

200

ABC Supply customer wants to create a new account for a new employee. What department would we need to transfer this to ? 

What is CRS? 

200

Customer wants 2006 images of their house but doesn't need any measurements. We can provide this. 

What is an image only report? 

200

This is the company that can receive Picto-Partial and Picto-Complete reports.

What is Lowes?

200

When we do a _______ we should ALWAYS drop the images and a rush is automatically applied.

What is a Wrong House ?

300

Customer is requesting a Sitemap and the images on CE are poor quality, name of the program you would use in this case.

What is Google Maps?

300

A customer added a 3hr rush to their report but did not receive it within 3 hours. This is what you would do. 

What is submit a partial refund to Billing? 

300

Customer wants a shed that is in the topdown and all photos on the report but is covered in trees. We have winter images that show the shed. 

What is split for a new report for the OB at no charge? 

300

This report type has no accuracy guarantee and has yellow shading areas

What is a 3D report ? 

300

Good topdown view, good east, west and north view, south view is covered in trees. What type of report can we do?

What is a Premium report? 

400

You are creating a sitemap for a apartment complex. Each building has a unique address on Main St. This is how you would name the sitemap. 

What is MA_Main_St_Sitemap? 

400

Customer needs to reset their password for Connect Explorer. This is what you would do. 

What is WARM transfer to CTS? 

400

This is the quality of images we need for a Gutter report. 

What is 2D quality? 
400

The two types of reports that Legacy customers receive

What are Partial and Complete? 

400

Good ortho, good north view, good south view, HTC on east and west. What type of report can we do?

What is a 2d report? 

500

The complex for the Sitemap you are creating is to long to fit in a normal Sitemap screen. This is the procedure we use.

What is Sitemap Stitching? 

500

Construction customer needs 10 commercial reports refunded, totaling $850. This is the department you would send this to. 

Who is the RAM?

500

Nationwide customer is only able to provide the claim number and no other information about the account on a bulk account. This is what we can ask for to authorize them.

What is their personal nationwide email address? 

500

When a customer bundles ____ and ____ , they receive a 20% discount

What is Roof, Walls?

500

You can see the foundation on two sides. Customer is requesting a walls report. What type of walls report can we provide?

What is a walls report? 

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