Sitemaps
Customer is requesting measurements for the field next to their house. This is what you would need to create.
What is a parking lot sitemap?
Customer needs to reset their password for Connect Explorer. This is what you would do.
What is WARM transfer to CTS?
The first thing you should do when receiving an MSO
What is check for related reports/emails?
This report type has a delivery time automatically set to "Quick Delivery"
What is BidPerfect/QuickSquares?
You check the images and the entire building is over 9 stories. This is what you would do.
What is close the report?
A customer only wants one unit in a row of townhomes. This is the type of sitemap you will make.
What is Internal?
ABC Supply customer wants to create a new account for a new employee. What department would we need to transfer this to ?
What is CRS?
Customer wants 2006 images of their house but doesn't need any measurements. We can provide this.
What is an image only report?
When a customer bundles ____ and ____ , they receive a 20% discount
Roof, Walls
When we do a _______ we should ALWAYS drop the images.
What is a Wrong House ?
Customer is requesting a Sitemap and the images on CE are poor quality, name of the program you would use in this case.
What is Google Maps?
A customer added a 3hr rush to their report but did not receive it within 3 hours. This is what you would do.
What is submit a partial refund to Billing?
Customer wants a shed that is in the topdown and all photos on the report but is covered in trees. We have winter images that show the shed.
What is split for a new report for the OB at no charge?
If a customer calls us trying to place an order for this report, we redirect them to the website.
What is a Blueprint Report?
Good topdown view, good east, west and north view, south view is covered in trees
You are creating a sitemap for an apartment complex. Each building has a unique address on Main St. This is how you would name the sitemap.
What is MA_Main_St_Sitemap?
A construction customer needs 10 commercial reports refunded, totaling $850. This is the department you would send this to.
Who is the RAM?
This is the quality of images we need for a Gutter report.
The only way to resend a Picto-Partial report to _______, is if we fill out the pitch values.
What is Lowes?
Good ortho, good north view, good south view, HTC on east and west.
What is a 2d report?
The complex for the Sitemap you are creating is to long to fit in a normal Sitemap screen. This is the procedure we use.
What is Sitemap Stitching?
This field should always be filled out in the SFC when doing a case transfer.
What is the "Disposition" field?
Nationwide customer is only able to provide the claim number and no other information about the account on a bulk account. This is what else we can ask for to authorize them.
What is their personal nationwide email address?
The two types of reports that Legacy customers receive
What are Partial and Complete?
You can see the foundation on two sides and customer is requesting an elevation report.
What is a Walls report?