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System Architecture
OSI Model
Network Acronynms
NICE Presentation Material
Network Terms
100
What is the user permission log to the NICE Applications Suite?
System User
100
What is layer 1 of the OSI Model?
Physical Layer
100
SYN
What is to synchronize?
100
Where in NICE do you navigate to utilize Technician Mode?
System Administrator
100
What is a node that is connected to two or more networks is commonly called?
Router or Gateway
200
In Active Directory, what is used for authentication? (Hint: 2 Items)
System Windows Users Name and Domain
200
What layer is part of TCP/IP?
Network
200
ACK
What is acknowledge each msg received?
200
Why would you search Storage Center first? (2 reasons)
It has greater resources and helps the Logger.
200
What is a set of rules that govern all aspects of information communication?
Protocol
300
What is the default mode for authenticating in NICE applications?
NICE Proprietary Authentication
300
What layer initiates and terminates network connections?
Session Layer
300
CCS
What is Common Channel Signaling?
300
What check box needs to be enabled to the Application or Media Server?
Stream Server
300
What is another word for Latency?
Delay
400
What is the term when a user logs in to Windows with their Windows login - they do no need to log in again to the NICE Applications?
single sign-on
400
Data represented as a bit is part of what layer?
Physical
400
CO switch
What is a Central Office switch? Provides services on the local loop.
400
What button must you press to activate all Channel Mapping and CTI Integration definitions are you complete and save?
Apply
400
A generic term for section of a large networks usually separated by a bridge or router.
Subnet
500
Users who are not properly defined will not be able to log in to NICE applications. True or False
True
500
What port number is Http?
80
500
PSH
What is push flag to push data from sending to receiving user?
500
What is used by NICE to monitor functions of other NICE components?
Core System Servers: Sentinel
500
The address for a device, ____________, in the network architecture. usually stored in ROM on the network adapter card and is unique.
Media Access Control (MAC)