System Backup
System Recovery
Virtual Memory
Operating System
Windows Boot Error
100

You need to protect the user data on a Windows 10 system.  Which tools do you use to do this?

What is file history?

100

You are an IT technician for your company. Fred calls you complaining that every time he opens his internet browser, the default home page has been changed to a site he is not familiar with.

You suspect this change is being caused by a malware infection on his system. However, after you run antimalware and antivirus software on Fred's system, it is still having the same issue.  What is the next BEST way to remove the malware?

What is restore Fred's computer back to a previous restore point?

100

Simulated memory that is implemented as a page file on a hard drive

What is virtual memory?

100

On Mac OS, you may see the cursor turn into a pinwheel, and you won't be able to do anything.

What is the Pinwheel of death? 

100

The process of starting up a computer and loading an operating system.

What is booting?

200

A copy of data that is archived and can be used to restore corrupt or lost data in the event of a hardware or system failure.

What is backup?


200

A Windows utility that enables you to put back your system to a previous state if SP is turned on.

What is system restore?

200

The process of moving data from RAM to hard disk and back again.

What is paging or swapping?

200

On a Windows machine, an error that is so severe that Windows can no longer continue to function.

What is Blue screen of death (BSOD)?

200

An older specification that controls communication with the keyboard and the monitor.

What is Basic Input/Output System (BIOS)?

300

Data that includes all  files saved and modified that users run.

What is user data?

300

A Windows utility that puts back many of the Windows files needed for a successful boot.

What is start-up repair?

300

Which tool would you use to configure the paging file location and size on a Windows system?

What is Advanced System Settings in Control Panel?

300

You're troubleshooting a computer that runs Windows 10. The operating system has halted and a blue screen is displayed on the monitor with an error message. What is the first step you should take to troubleshoot the issue?

What is search for the error in Microsoft's knowledge base or using an internet search engine?

300

A newer specification that defines the software interface between an operating system and a computer's firmware.

What is Unified Extensible Firmware Interface (UEFI)?

400

Data that includes all of the files required to boot and run the computer

What is System state?

400

You want to perform a Windows update on your Windows 10 computer. Before doing so, you want to make sure you can easily go back to the state it was in prior to the update.  Which Control Panel utilities is BEST to enable and use prior to the update?

What is system protection?

400

The utility in charge of swapping data between physical memory and the hard disk.

What is Virtual Memory Manager (VMM)?

400

A feature that emulates the operating system an older application was originally intended for.

What is Windows Compatibility Mode?

400

How can you keep a Windows 10 system from automatically restarting after a critical system error occurs?

What is use the Disable automatic restart after failure option on the Advanced Startup Options menu? 

500

Data that includes files installed and configuration files.

What is application data?

500

The process of launching Windows with a minimum configuration, eliminating unnecessary software, and reducing Windows startup to only essential processes usually done for troubleshooting purposes.

What is safe mode?

500

When the amount of physical memory is so low that data must constantly be moved from physical RAM, to disk, and then back again.

What is Disk Thrashing?

500

This enables Microsoft to be notified of application faults, system unresponsiveness, and kernel defects.

What is Windows Error Reporting?

500

You received the following error:

Error loading operating system
BOOTMGR is missing
Press Ctrl+Alt+Del to restart

Which of the following tools is BEST for fixing this issue?

What is bootrec?