VIG
What does VIG stand for?
Vendor Implementation Guide
Gives the client and vendors a secure space to pass PII information
Queue Management
Time zone that represents a world standard of time. It allows for a universal standard time zone across all vendors regardless of location (including different headquarters locations and individual branches)
GMT
This food never goes bad.
Kansas City has this number of fountains.
What is 200?
New records that were introduced for RegF
What are the VC01, VE01 and ACG0 records?
Create and modify standard forms built from a standard repository of questions
Governance/Questionnaires
Refers to both a phase during the onboarding process and a step during daily data transfers
Preflight
Dorothy, Rose, Blanche, and Sophia are all these type of Girls.
What is Golden?
This jolly invention comes with a toy and apple slices. It made its debut in Kansas City, St. Louis, Phoenix, and Las Vegas in 1977.
What is the Happy Meal?
New records that were introduced for Cable companies
What are the AM01 and AS01? Daily double – What fields were added?
Gives the client the ability to listen and score calls that their agencies are making
Call Monitoring
What does ISP stand for?
Integrated Support Platform
Name ALL the clients on the other team
What is a Mickey?
We have more of these than Paris. It’s also where Tank 7 comes from.
What is Boulevards?
File names consist of these 4 parts
What is Type, client number, vendor code, date
View vendor metrics at a dashboard level to determine which vendor is performing the best, who needs work, where market share should go, etc.
Scorecard
Collection Agency will do this at the beginning of account life cycle to ensure they are not active military duty (SCRA), have filed bankruptcy, litigious debtor or deceased
Scrub
This drink was the first soft drink served in space.
What is Coca Cola?
This park is bigger than Central Park in NY.
What is Swope Park?
What 3 records make up the transaction file?
Transaction Plan Forecast, Transaction Master, Transaction Remittance
Cutting-edge tracking system for collection vendor performance, both for in-house and external collection parties. First, all vendor information is stored in a single repository, updated daily. Then, the system provides daily account-level data analysis and policing to generate a multitude of standard vendor performance reports.
Performance Management
An approach used by agencies to locate debtors with invalid last-known addresses or phone numbers. The term describes the process of accessing private and public records to locate debtors who have “skipped” town. Sources include court and law enforcement records, credit reports, DMV records, income tax returns, libraries, phone books, Social Security Administration, the US Postal Service and public utility statements.
Skip Tracing
This TV series aired the first American interracial kiss.
What is Star Trek?
To celebrate St. Paddy's Day in Ireland, Dublin hosts a huge festival that lasts how many days?
4 days