CHLIA Guide
Application
Products
Systems & Programs
Misc
100

A life insurance contract or policy is a legal agreement between you and an insurance company that guarantees payment of the ____ value of the policy

face (or death benefit value)

100

This platform must be accessed via Equinet and allows advisors to apply for all individual insurance products.

EZ Complete

100

This type of insurance provides a life insurance death benefit, does not build cash values and will expire at specified point.

Term insurance

100

The main repository used internally by CCRs to access knowledge documents you'll need to assist clients and advisors. You'll also find information about the previous day's stats on this site's home page

The CSKK 

100

Although this sounds like a weather report, this is what you create when you have an IT incident

a SNow ticket

200

They are licensed and regulated by the provincial government to sell and service life insurance.

advisor/agent/broker

200

This feature allows advisors to skip ahead and return to steps 2, 5, and 6 later.

Jump around

200

This type of insurance provides a benefit payout while the insured is living if they are diagnosed with a covered condition. 

EquiLiving Critical Illness insurance

200

The main system we use to administer policies and view policy details, and make changes to policies.

Ingenium

200

They assess new applications and determine the appropriate risk class for a client or whether the company will accept the risk at all

Underwriters

300

This is designed to show you how the policy would work given a certain set of assumptions. If those assumptions change, the policy would perform differently. This is not a legal document and does NOT form part of the contract.

A sales illustration / policy illustration

300

This feature allows advisors to practice using EZcomplete without affecting real applications.

the EZcomplete Sandbox

300

This type of insurance provides a life insurance death benefit and tax advantaged investment options.

Universal Life

300

The system New Business uses to case manage new appliciations

UWPro

300

This role is VERY important to Equitable and the AWESOME job these people do gives us a competitive advantage and sets our service apart from other companies

That's YOU! Our CCRs

400

There is a “satisfaction-or-your-money-back” guarantee on most life insurance policies, where you get a "10-day free look". It’s called

Rescission right

400

This person cannot act as a witness if they are named as the insured, owner, payor, or beneficiary.

the advisor

400

This type of insurance participates in the company's experience, often has level premiums and builds cash values over time

Whole Life insurance

400

The system you'd use to see a copy of the contract, the email/correspondence history for a policy and review documents received.

OnBase

400

You log into this system by start time every day, and only log out at your end time. You will also use this sytem to update your appropriate "agent" status.

Genesys

500

This is a non-profit association, with a membership of about 750 life insurance companies, formed almost 100 years ago for the confidential exchange among its members of factual underwriting information.

MIB

500

Even for non face-to-face applications, the owner must be physically present in this location when signing.

a province where the advisor is licensed

500

Participating whole life insurance lets policyholders share in the company's experience by receiving these annually

Dividends

500

Equitable's advisor website, you know, the one that none of you can currently access :-( 

EquiNet

500

A percentage of a premium paid to an advisor to compensate them for sales and service - these are known as

Commissions