Company Policies
& Culture
& Culture
This is the length of our retention period.
What is 5 years?
This is how long you have to complete revision training when an SOP is released.
What is 5 days?
This is used to ensure Data Integrity when recording or documenting data.
What is Good Documentation Practices (GDP)?
This is the ability of a product or service to consistently meet or exceed customer expectations.
What is Quality?
This is what you think of your Trainer.
(Insert compliment here.)
This is located outside in the corner of our parking lot and is where we should meet during an evacuation.
What is Area Muster Point?
This is the grade you need to receive in order to pass an Assessment level Training.
What is 80%?
These are the acceptable inks to use when performing GDP.
Blue or Black ballpoint ink (pens).
1. Product complaint rate of <1%.
2. Provide required documentation for each product lot with <1% error.
3. Provide accurate HPNE Certificate of Conformance (C of C) for each product lot with <1% error.
What are our Quality Objectives?
This is used to uniquely identify individual parts and a completed assembly.
What is a Part Number?
This is used when we locate a bug inside the facility.
What the Pest Control Log?
This is the website we use to complete our Trainings.
What is ETQ/Reliance?
These two things need to appear for an empty field to be voided correctly.
What is N/A with your initials and date?
1. Supporting the Quality Policy and Quality Objectives.
2. Following company policies, procedures and work instructions.
3. Reporting any knowledge of quality or ethical violations in a correct and timely manner..
What are the Quality Responsibilities of all employees?
This is completed to ensure that actual and potential problems are identified, investigated and rectified.
What is a Corrective and Preventative Action (CAPA)?
This is where any documents with our logo on it have to be destroyed.
What is the shredder?
These are the three Training Levels we have at HPNE.
What is Read & Understand, Assessment, and Technical?
Attributable, Legible, Contemporaneous, Original, Accurate.
What is ALCOA?/What are the five principles of GDP?
This is the ISO level certification we need to adhere to.
What is ISO 9001?
These are used to document units of the same Part Number being manufactured in the same order.
What are Lot Numbers?
This is what we do at HPNE.
What is manufacturing single-use assemblies for the production of vaccines, medicines and other pharmaceutical needs?
These are the three steps to performing a Technical Training.
1. Trainee observes Trainer properly perform SOP.
2. Trainee practices with observation from Trainer.
3. Trainee completes Final Performance with observation from Trainer.
The three steps for correcting an error.
What is a single horizontal line through the error, making a correction, and initial and dating?
This is the first sentence in our Quality Policy.
What is "we take personal responsibility in providing our products and services right the first time and every time".
This is the system that is regulated by the Food and Drug Administration (FDA) to ensure products are built according to a set of Quality Standards.
What is Good Manufacturing Practices (GMP)?