Quick Reminders
Conduct Standards & Ethics
Pay, Leave, Forms & Miscellaneous Info
Health & Flexible Benefits
100

What happens today at 2:00 PM?

You use the link in the agenda and log into the Customer Service Training. 

100

Which policy covers Standards of Conduct?

Policy 1201

100

What days do we get paid?

The 15th and last work day of the month. 

100

How many days do you have to select your health and flexible benefits?

31 Days

200

What happens if you use profane language?

It may lead to termination. 

200

What should you do if you are working on a case and discover that the client is a relative or friend?  

Report it to my supervisor and ask that the case be reassigned.
200

Employees receive how many hours of sick leave per pay period?

5 Hours

200

What benefit deductions are taken from your first check of the month?

Health Insurance

300

What happens if you violate the dress code?

You will be sent home to change your clothes on unpaid time. Further violations will lead to disciplinary action. 

300

How many days do you have to notify DHS if you are arrested?

5 Days

300

Are employees required to participate in the Employee's Retirement Plan?

All employees must pay into the the State's Retirement Fund. 

You may opt of of the Peach State Reserves 401K plan. 

300

What is the code to access Health Insurance benefits?

SHBP-GA

400

Is training mandatory? 

Yes! You will have new employee training that will need to be completed within your first 45 days. 

You will be required to attend work related training, which may be virtual or on-site.

400

Are you allowed to work a second job?

You have to get permission before you are allowed to work a second job. 

400

Give examples of dress code violations 

Clothes that are too tight, sweatpants, miniskirts, or anything with offensive words, pictures or logos

Visible tattoos and body piercings 

Brightly colored hair

400

Who are considered eligible dependents for your Health Insurance and Flexible Benefits?

Legally Married Spouse

Dependent Children up to age 26

500

What are some behaviors to avoid?

The appearance of a conflict

Discrediting the agency on social media or elsewhere

Supervising or working for a relative

Using confidential information for personal reasons

Releasing priviledged or confidential information 

500

What happens if you go into your own case using your worker portal?

You will be terminated.

500

What should you do if you are going to be late for work?

Follow the guidelines provided during your orientation with your supervisor.

This may include contacting you supervisor and administrator via phone or text message.

500

Give an example of some flexible benefits.

Dental, Vision, Life Insurance, Short/Long Term Disability, Critical Illness, Legal, Health Care Flexible Spending Account, Accidental Death & Dismemberment