Navigate Functions
Navigate Referral or Something else
Appropriate Documentation in Navigate vs Inappropriate
Pathway Office/ Student Scenarios
Other Resources/ MISC
100

This is where you will find the Navigate log in link.

What is Student/ Employee Log in page?

100

Student wanted more information on the tutoring services at the college.

What is submit Navigate referral. 

When you issue a referral, select referral reason, "Send Tutoring/ Academic Support Info ONLY."

This will not generate a case, but will send an auto email to the student with specific information for all our tutoring services. Referrals that start with the word send, is an indication that the student will get an email only.

100

Student is not smart enough for this class.

What is inappropriate

You cannot document your opinions or assumptions of a student.

100

This is the person at the front desk of a pathway office. the first person the student usual interacts with.

Who is student success liaison or student worker/ peer mentor?

100

A department to refer the student to if they want to speak to a mental health counselor on campus. 

What is CAPs team?

Find more information at the matc.edu homepage.

MENTAL HEALTH SERVICES ARE NOT REQUESTED VIA NAVIGATE! Nothing about mental health concerns is to be documented in Navigate.

200

This function is where you would document 2-way interactions with a student.

What is Report on Appointment?

200

Student is struggling with Blackboard

What is submit Navigate referral. 

When you issue a referral, select referral reason, "Tech: Blackboard Orientation." This will generate a case to the specialty coach in the online learning dept.

Of course, if it something minor, you can also assist the student.

200

Student is failing the class.

What is appropriate?

That is an academic fact

200

This role helps the student plan their program, register for classes, and discuss a success plan to help them reach their goals.

What is Pathway Advisor?

Every program student is assigned an advisor who they can make an appointment with. If they come in as a drop-in appt, they can see any available advisor in their pathway.

200

A department where students can talk to someone about housing, food pantry, or to meet with a social worker.

What is Student Resource Center?

There is also a referral in Navigate called, "Student Resource Center- NOT for advising or course concerns." And this will generate a case to the social worker.

What's up with the name of the referral?

300

This function is where you would document one-way communications.

What is Add a Note?

300

Student mentions that they are a veteran or military affiliated student and is seeking additional resources.

What is submit a referral?

When you issue a referral, select referral reason, "Military Affiliated Student Support." This will generate a case to the Veteran Resource Specialist. 

300

Student is going through a divorce and cannot focus on class.

What is inappropriate?

That is personal legal information. Instead say, "Student stated they are going through some family/ life challenges and it is becoming harder to focus." IF They stated that - not because you assumed that.

300

The dept you connect with if a student makes statements about harming themselves or others.

What is report this to Public Safety? Do not use the Navigate referral system for this as it is not to be use for emergency situations. Academic concerns only.

300

A department where students who are interested in joining student organizations or wants more information about student activities on campus.

What is Student Life?

No referral in Navigate, but you can find more information at the matc.edu homepage

400

True or False
When sending a mass message, the students will be copied on everyone else's email as well.

False.

All messages including text or email are bcc

400

Student is being disruptive in class.

What is classroom management?

Student behaviors are not reported in Navigate.

Depending on the scenario, there are multiple ways to handle this. Let's discuss...

400

True or False

Your Navigate documentation such as messaging and notes can be seen by others at the college, including but not limited to advisors, deans, and other student specialists.

TRUE

Anything that you put in Navigate is filed under the student's history in their profile and can be seen by other faculty and staff. This information can also be used in court if subpoena.

400

Faculty, advisors, student success liaisons, other student specialists are roles that help the student.

What is student success team?

We all work together to help our students!

400

A department students can apply for additional assistance.
Provides reasonable accommodations and academic support to students with disabilities who demonstrate specific educational needs to

What is Office of Student Accommodations?

Find more information at the matc.edu homepage.

ACCOMMODATION SERVICES ARE NOT REQUESTED VIA NAVIGATE! Nothing about SAS is allowed to be documented in Navigate.

500

This feature allows you to search for students by course section.

What is Advance Search icon?

500

True or False

Advisors can drop/ remove student from your class if requested via Navigate referral.

FALSE

No one can remove a student your class. Only student can withdrawal themselves (before a certain date). Or they can get administratively dropped based on attendance of the firs two weeks of class as long as you take attendance correctly.

500

Student was doing really well at the start of the semester but has stopped coming to class. He is behind on his assignments and doesn't respond to my emails or phone calls. Can someone from the pathway office check in with student to see if they need additional support.

What is appropriate?

You have stated academic facts without inputting our opinion. You are hoping someone else from their success team can get a hold of the student.
Bonus points: If there is a real concern for the students safety, please contact public safety.

500

True or False- and why?
Student smells like weed everyday and frequently makes inappropriate comments in class can be sent to the pathway office.

FALSE

This is part of classroom management. But it may also be important to let public safety know to document this behavior with the BIT team.

Do not send them to the pathway office.

500

A student who wants to switch their program outside of the pathway must go to this office.

What is Career Hub?

They will need to speak to a career coach. This information can be found on the matc.edu homepage.