Phillips Inspections
Phillips Inspections are for:
A. Preventative maintenance inspection on flux capacitors
B. Inspection of halogen light fluid levels
C. Inspection of back cab fittings and hoses
C is the correct answer!
What is the maximum number of Contacts that can be pinned before the limit is reached?
A. 2
B. 5
C. 10
D. None of the above
D. Is the correct answer.
True or false: OEM partners use the new Repair Status to track dealer metrics and hold their dealers/networks to certain standards/metrics.
False
What is another common name we have used for the Case Timeline feature in the past?
A. The Final Countdown
B. Roberts' Road to Uptime
C. Pizza Tracker
The correct answer is C.
True or false: Case Assistant is automatically enabled and viewable in all provider cases since its launch.
False - Admins must first enable it in their Admin/Case Preference area.
Phillips Inspections include Phillips operations for inspection items with a failed outcome? Please respond with either "Yes" or "No."
Yes!
What types of contacts can be edited from the main case notes recipient menu?
A. Fleet Depot Contacts
B. Customer Contacts
C. Fleet User Contacts, Fleet Depot Contacts, and Field Managers
D. Primary and Driver Contacts
B. Customer Contacts (those created by users within that location) is the correct answer.
The new Repair Statuses can be updated from which of the following areas?
A. The Case Timeline
B. The Repair Status menu in the case
C. The All Cases screen
D. All of the above
D. Is the correct answer.
: The Case Timeline provides fleets and providers with a visual representation of a technician's progress while they are servicing an asset.
False - The Case Timeline does not represent a technician's progress and is not yet available for fleets.
True or false: After selecting a task from the checklist, completing that task will automatically update the list and check it off.
False
Can locations add Phillips Inspections to their list of Recommended Operations?
Please respond with either "Yes" or "No."
Yes!
What level of permissions are required for users for them to be able to pin and edit contacts?
A. Admins
B. Admins & Managers
C. Available to all permission levels
D. Service Advisors
E. Technicians
B is the correct answer.
True or false: The new Case Repair Statuses cannot be configured by location Admins.
True
On what historic day in Decisiv's history was the Case Timeline launched?
A. April 1st, 2025
B. March 17th, 2025
C. March 25th, 2025
D. April 7th, 2025
D. April 7th, 2025, is the correct answer.
True or false: Admin users can select/deselect, and change the order of the Checklist items.
True
How are the Phillips Inspections enabled?
A. Builder
B. Integration Framework
C. 3rd Party Integration
D. Location Network Setting
D. Location Network Setting, is the correct answer.