Experian Story
Competitive Differentiation
Prospecting
Business and Customer Acumen
Fun Facts
100

Experian’s commitment to data accuracy gives us a major competitive edge, with our data being ____% clean.

99%

100

These are Experian's top three competitors.

Equifax, TransUnion, Dun & Bradstreet

100

This person often answers the phone or email before you reach the decision-maker and can either block or pass along your message.

Gatekeeper

100

This term describes the typical profile of a decision-maker, including their goals, challenges, and buying preferences.

Buyer Persona

100

He is the President of Integrated Sales and Marketing.

Stan Oliai

200

Experian is best known as a global leader in this, helping organizations and consumers make smarter decisions.

Data and analytics

200

Name two internal resources that can be used to locate competitive information

Seismic, battle cards, Copilot

200

This type of question often results in a complex response rather than a yes or no answer.

Open-Ended Question

200

These four generations currently make up today’s workforce, each with different values, communication styles, and buying behaviors.

Baby Boomers, Generation X, Millennials, and Generation Z

200

He is Experian's North America CEO.

Jeff Softley

300

Experian partners with banks, lenders, and other institutions in this industry to help them manage risk, serve customers, and drive growth.

Financial services

300

When a competitor tells a buyer, ‘we have the same data as Experian,’ sellers can respond by highlighting 99% data accuracy, advanced analytics, and cross-industry expertise. This is an example of handling what?

A competitive objection

300

Name three tools that help with prospecting.

6Sense, SalesLoft, LinkedIn Sales Navigator, ZoomInfo, Copilot, Gong

300

When sellers study common pain points like compliance costs in financial services or rising customer expectations in retail, they are building this type of knowledge/acumen.

Business Acumen

300

This football player filmed an Experian advertisement in a Super Bowl commercial.

Travis Kelce

400

When sellers bring together solutions from multiple business units and industries to deliver more value to clients, they’re practicing this Experian approach.

OneExperian

400

Experian maintains 99% clean data, giving clients confidence in accuracy and reliability. This is considered a major what?

Competitive advantage

400

This is the first stage in the Experian Sales Framework where sellers prospect new business.

Initiate Stage

400

Before reaching out to a prospect, doing this helps sellers learn about the company’s goals, industry pressures, and key decision-makers, making the first conversation more relevant.

Gathering intel and building a buyer profile

400

Experian North America Headquarters is located is this west coast city.

Costa Mesa, California

500

The Fair Credit Reporting Act (FCRA) requires that a business has a valid reason, such as a credit application, to access consumer credit data. This valid reason is known as what?

Permissible purpose

500

This competitor is most associated with mortgage adoption.

TransUnion

500

You can spark a conversation with a buyer through at least three different channels, such as these.

Phone calls, emails, and social media (LinkedIn)

500

Top-performing sellers succeed not just by knowing their products but by speaking the language of their buyer, anticipating buyer concerns, and tailoring the message to each persona. This combination of knowledge builds this type of acumen.

Customer Acumen

500

This sales methodology was adopted in 2025 to help sellers Teach, Tailor and Take Control.

Challenger Sales Methodology