Pop Culture
What legendary musician was known as the "King of Pop"
Michael Jackson
This is an Agreement by a buyer to assume liability under an existing note, secured by a mortgage or deed of trust
Assumption
This system of record for Customer Service and Account Resolutions.
iAssist
What prominent social media platform rebranded itself as X in 2023?
What is the Team that Manager Katina Baskin leads
T4 / Escalations
This social media platform was founded by Mark Zuckerberg in 2004 that has become the one of the most popular platforms worldwide
These loans are originated based on the expectation that the customer will refinance or sell the property prior to the maturity of the loan
Balloon Loan
The system is used to open cases
Dynamics
This company acquired Mr. Cooper in March 2025
Rocket
This company handle ADA, short term leave, claims that are filed
The Hartford
This common kitchen item Ariel from Little Mermaid refers as an dinglehopper
Fork
Liquidation or reorganization which is a federal court proceeding that allows an individual or business to eliminate or repay debts and protect assets
Bankruptcy
This system is the companies central hub for getting information about its products and services.
Hoot
This is the first day of winter
Dec. 21, 2025
The person will be training you on HELOC, Credit Reporting, Escrow
Nicole
How many infinite Stones there are
6
"The Daily Double"
An account that has become delinquent after receiving a recent modification/payment deferral in the past 12 calendar months
Recidivism
The system that tracks the QA calls that have been grade as well as all recorded calls
Verint
What was the date a new pope was named
May 8th
This is Lesley's Last name
Flournoy
This film won the Oscar for Best Picture at the 2024 Academy Awards
Oppenheimer
This is a short term loan 6-12 months used during the transitional period until the customer secures permanent financing or pays and existing obligation.
Bridge Loan
This directs agents to the admin page where details of customers online access can be viewed to reset their passwords and assist with any inquires
MrC Admin
What was the name for the SpaceX spacecraft that attempted a groundbreaking but partially unsuccessful test flight in April 2023
Starship
Rushmore has this many paid holidays in a calendar year
8