SalesForce
OEM & Dealers
Portal Overview
Customer Identification
Income
100

This system displays your current work status in SalesForce.

What is the Omni Channel?

100

Makes equipment or parts that are then marketed by its client, another manufacturer/reseller usually under that resellers name.

What is an OEM (Original Equipment Manufacturer)?

100

Octane Lending used these for the following (1) loan processing, (2)dealer and, (3) lender.

What are the Octane Lending portals?  

100

This program ensures that we are identifying the customer and verifying his/ her identity by using reliable, independent source documents, data or information.

What is CIP (Customer Identification Program)?

100

Octane Lending uses this income to decision all deals.

What is NET Income?

200

This program allows select dealers to have an opportunity every month to earn cash by hitting sales targets. 


What is the POWER program?

200

These units are Golf Carts, Trailers and Mowers.

What are the 3 types of "used" units that we do not finance?

200

 This resource is a link that directs a user to the ‘Roadrunner Financial Retraining Appointment’ page.

What is Schedule a Retraining?

200
  • Acceptable documents include Drivers License - required if applicant is purchasing on-road vehicle, US Passport, State Issued ID, Permanent Resident Card (Green Card).

What are proof of Identification documents?

200

We must complete this task when the applicant is employed less than 2 months and has 1 paystub.

What is employment verification?

300

When selecting which case to work next, you should always check this status.

What is Priority?

300

These manufacturers reduce the cost of financing, usually by decreasing the interest rate.

What are sub-vented manufacturers?

300

Roadrunner breaks down the term into two primary categories - Base and Additional.

What are the two different types of Advance?

300

We can accept this document if there is a photo.  If there is not a photo, then we need the expired drivers license as well.

What is a temporary Driver License?

300

This applicant has 1 year residency, 1 year job, a gross income of $2650 and a net of $2000.

What is a thin file applicant?

400

This reflects the current status of the case, which could be approved, contract signed, contract generated or funded.

What is Chevron Status?

400
  • There are either single-line (only 1 OEM) or multi-line (more than 1 OEM). Most dealers are multi-line.

What is a Franchise Dealer?

400

This area in the Dealer portal provides both you and the dealer with insight into new offers that Roadrunner currently has available.

What is the News Bar?

400

This process allows the specialist when they observe a discrepancy on a Customer Verification stip the ability to make an update to the application.

What is a Field Edit?

400

Octane Lending uses this company for income verifications on loans.

What is  the Equifax Work Number (EWN)?

500

Before accepting a case you should always check this tab.

What is Case History?

500

These loans are where manufacturers do not pay anything to reduce the cost of financing.

What is an un-subvented manufacturer?

500

The Underwriting Guide, Guarantee of Title Form, Funding Checklist, Printable Applications and Rate Sheet Gallery are located here.



What are some items found in the Resources Links?

500

This is a technology based system for authentication of driver licenses, passports and ID cards.

What is Document Checker?

500

We must only use this information when verifying income with both business and personal bank statements.

What are Deposits?