John Hancock began selling Long Term Care Insurance in this year.
What is 1987.
100
To avoid dependence, to protect assets, to protect standard of living and to guarantee affordability
What are the top 4 reasons people buy LTC?
100
Claim Initiation, gathering documentation, determination, payment and on going management make up this process.
What is the Claim Process?
200
John Hancock pays over this amount in claims every day.
What is $2 million?
200
Member of the Training Team located in MBPS?
Who is Joy Capangpangan?
200
The system used to issue all new LTC policies.
What is LifePRO?
200
The amount of time during which payments for covered services will be made under the LTC insurance policy. This may also be expressed as a maximum dollar amount.
What is the Benefit Period?
200
Examples of this are, Service Center, Technical Team and Business Intergrity Unit.
What are the Support Services?
300
The average cost of a Home Health Aide?
What is $20/hour?
300
Ballroom dancing, hiking and biking.
What are Sarah's hobbies?
300
The two different Long Term Care Products sold by John Hancock.
What is Employer Sponsored/Group and Individual/Retail products.
300
The maximum amount the policy will pay, per day, for covered services.
What is the Daily Benefit?
300
This team is responsible for "Gathering Documentation"?
What is the Administration Unit?
400
Genworth Financial is an examples of this.
What are other Long Term Care Insurance Companies?
400
The only male member of the training team?
Who is Jason?
400
Implemented in July of 2009, this is the newest claim system.
What is Promise?
400
Increases the daily benefit and policy limit over time.
What are Inflation Protection Options?
400
Invoices/bills from the providers of care which provide evidence of Dates of Service.
What is Proof of Loss?
500
John Hancock has paid over this amount in claims to date.
What is $4 billion?
500
What type of clinical license does Rachael have?
Social Worker
500
Our oldest claim system.
What is CSPP?
500
An addition to a policy that becomes part of the contract and expands or changes the benefits payable. They typically add to the cost of the policy.
What is a Rider or Endorsement?
500
The Care Managers, Provider Specialist, Administration Unit and Benefit Specialist are all responsible for this.