Action Folders
Rep Payee
Miscellaneous
What's In A Name
Chip
100

Which folder do you choose when a caller wants to update their information?

What is the COA/DD/Telephone folder.

100

In the Representative Payee Issues, name the proper type of issue if the beneficiary wants to be own payee

What is Change To Direct Payment

100

The last day in the last quarter when disability insured status is met.

What is Date Last Insured (DLI).

100

The correct name of Brenda's grilled cheese on rye.

What is the Numident.

100

What you see when a call first comes through.

What is Screen Pop

200

When clicking on the Benefit Verification folder, what screen does it take you to?

What is Access/Disclosure.

200

The proper name of the Rep Payee Accounting Form.

What is Representative Payee report.

200

True or false: A disabled worker must meet two different Insured Status tests.

What is TRUE: Fully Insured and Recent Work Test: These tests depend on how old the worker was when he or she became disabled.

200

When you worked for wages and some earnings on the W-2 form were accumulated sick/vacation pay or for work done in prior years.

What is a Special Wage Payment (SWP).

200

True or False: Call summary will give you all the information you need to verify a caller.

What is FALSE.

300

Name the 3 sub-folders under Representative Payee.

What is Accounting, Issues, and Name Change/Correction.

300
What are the proper names of these 2 acronyms: eRPS and eRPA?

What is Electronic Representative Payee System, and Electronic Representative Payee Accounting.

300

This International Coordination helps prevent the loss of benefit rights for people who divided their work between the U.S. and a foreign country and are uninsured.

What is Totalization Agreements.

300

The estimate of the current or future year’s earnings.

What is a Work Notice.

300

True or false: You can view someone's fully insured status on Chip?

What is FALSE.

400

Which folder will you find access to RCS?

What is Intranet Tools.

400

True or false: A beneficiary can make changes to their record without their Rep Payee?

What is FALSE.

400

The amount of credits or Quarters of Coverage (QC) you need to qualify for Retirement and/or Medicare?

What is 40 QC's.

400

The report of actual earnings from previous year(s).

What is an Annual Report of Earnings.

400

Using Chip, where is the Facts and Figures About SSA Programs located?

What is Help Contents.

500
Registration and Customer Support (RCS) is located in which folder?

What is MySocialSecurity.

500

Updating a Rep Payee's address is done through which program?

What is electronic Representative Payee System (eRPS).

500

The last day in the last quarter when disability insured status is met.

What is Date Last Insured (DLI).

500

An electronic file that documents monthly payments made or credited from the MBR.

What is The Payment History Update System (PHUS).

500

Which Chip screen will show if a caller is banned from visiting a local SSA office?

What is Alerts/Messages/Contacts screen.