Big TLA Picture
This is your service area, one of 18 in Northern California
What is the DSA (Diablo Service Area)?
This organization owns all of the "stuff" and the buildings, and is one of three organizations that comprise Kaiser Permanente
What is KFH?
(Kaiser Foundation Hospitals)
The PICs, ours are Sharon Mowat and Ken Grullon
What is Physicians in Chief?
If your patient requests more of their medication you need to sign this
What is an "RAR"?
(Refill Authorization Request)
They are "IT" for your iPhone, laptop and KPHC
Who is Information Technology?
Physicians are employed by this entity which is one of three that comprise Kaiser Permanente
What is TPMG?
(The Permanente Medical Group)
KFHP, the third entity that makes up Kaiser Permanente, sells and administers the insurance product
Who is Kaiser Foundation Health Plan?
The MGA, Linsey Dicks fills this role in Diablo
What is the Medical Group Administrator?
At the end of a visit you can email your patient a copy of this with instructions.
What is an AVS?
(After Visit Summary)
This group can help you improve your service scores, Rona Bar-Din, MD is their Chief
Who are the CCs?
(Communication Consultants)
These are the buildings that house medical offices
What are MOBs?
(Medical Office Buildings)
These individuals organize the care of patients through their hospital stay and facilitate discharge planning.
What is PCC?
(Patient Care Coordinator)
AMGA, there are 10 in Diablo
What is Assistant Medical Group Administrator?
Hard and soft goods, such as wheechairs, feeding supplies and gauze are ordered through this.
What is DME?
(Durable Medical Equipment)
Muniza Muzaffar is the Chief of this Department that insures we stay well informed of medical advances.
What is CME?
(Continuing Medical Education)
AMC is the abbreviation
What is the Antioch Medical Center?
If you need the old chart on "her" you are going to need to talk to HIM
What is Health Information Management?
APIC is the title, we have 16 in Diablo
What is Associate Physician in Chief
A subset of Mental Health, this department serves our members with addiction.
What is the CDRP?
(Chemical Dependency and Rehabilitation Program)
This program provides confidential support and resources to all of our employees in addition to our physicians
What is EAP?
This acronym stands for both the hospital and the medical office building in Walnut Creek.
What is WCR?
(Walnut Creek Medical Center and Office Building)
When an investigation from Peer Review reveals care deviated from the community standard.
What is a P2?
Michael Tully-Cintron and Guy Qvistaard are our COOs, overseeing each of our two medical centers.
What is Chief Operating Officer?
These events can lead to poorer health outcomes in adulthood.
What are ACEs?
(Adverse Childhood Events)
Their mission is to provide tools, training, services and experiences that support physician careers from "hire to retire".
Who is PHRED?
(Physician Human Resources Education and Development)