Reservations
The preferred device for Host app
IOS
True or False: Waitlist lets you purchase your orders ahead of time.
False.
True or False: Domains can be purchased through Toast
False, we have a 3rd party that you can purchase through.
Online Ordering
Customer is doesn't want to upgrade to toast tables plus, what can we do?
Customers who sign up for the 25 reservations only, the product will allow them to go over so we do not interrupt their operations, but we ask that they upgrade to Tables+ (unlimited reservations) when they go over two months in a row. If a customer accidentally goes over the 25 limit, we can tell the customer that as long as they do not go over the limit again we ask that they upgrade to Tables+
True or False: We're planning to have Host app on the POS
False, Not at this time
This is calculated based on party size, dining area preference, table capacities, and upcoming waitlist & reservation bookings.
Smart Algorithm
True or False: You can still edit your site while your domain is being verified
True
This mode lets me preview my website before it goes live
Preview Mode
Cx keeps going over reservation limit and wants to upgrade, how do we recommend they upgrade?
There is a self-serve option for the customer to upgrade their module to unlimited.
Service periods have this as well as the time, to define the location for reservations
This shows on the POS and Online to let your gx know when reservations are available.
Waitlist
DNS look-up helps me look up this from a domain
Record Type
This toggle setting lets your text overlap your images.
Text Inset
I want to stop taking reservation for the rest of the day/specific day
Use the “Block” checkbox for each type of reservation to suspend for that selected day
The message the guest receives to their SMS to confirm their reservation includes this
Reservation Policy
This adds more time to the waitlist. (3 choices)
Buffer Time/Turn Tables/Bookable tables
How much do Domains typically cost?
Registering a new domain name costs between $10-20/year. Domain renewal prices are higher, ranging from $10-60/year
This is required to sign-up for loyalty on your website
Phone number
Why are tables turning red/orders disappearing?
You have the “Start Order on POS” integration turned on or pending payments on these tables.
This is required to be turned on for the guest to make reservations online.
Online Access
How can I view reservations on my computer from the Toast App?
You can install an Android Emulator, or if you have a Mac M1 Processor you can install the Toast Tables app onto your computer through the App Store.
If domain is not verified within 24 hours, status will switch to this
Error
Our technologies make content accessible for people with disabilities.
UserWay (3rd Party that we can provide accessibility to for disabled individuals to use websites.)
My branding and customization for online ordering turned off when I purchased the website module, is this a red flag?
No, this is an expected behavior. Websites takes the place of OOP.