CRITERIAS & POLICIES
PROCESSES
FILL IN THE BLANK
SYSTEMS
CLINICAL
100

This subset is intended to be used when a patient's condition, symptom, or finding is not included in a condition-specific subset.

General Medical 

100

HOW OFTEN DO YOU EMAIL YOUR PRODUCTIVITY TRACKERS

DAILY

100

DMHC CASES HAVE A _ TAT

2-DAY TAT 

100

JOB AIDS, CHEAT SHEETS,  TEMPLATES, & MEETING MINUTES CAN BE FOUND HERE

OneNote / PDR and MRU Sharepoint Site

100

What are the 3 types of Trauma criteria

Physiological, Anatomic, and Mechanism of injury

200

What do you do when you find that the member was incarcerated at time of service

Deny authorization as Member is not Eligible.

200

THIS IS WHERE YOU LOOK FOR AN < 21 APPROVED, PENDING, OR DENIED SAR COVERING THE SERVICE, PROVIDER, AND DATES ON THE CLAIM

PEDI WEBSITE

200

Post service group has a courtesy of _ hrs to respond to clarifications

24 hrs

200

Self-service, My Tickets, Access Approvals, and Ask Max can be found in

Request Central

200

Commercial LOB: Service rendered by non-par and no criteria is found, what is used to support review?

EOC

300

This association promotes the highest standards of health care for individuals through the articulation of Standards of Care (SOC) for the Health of Transsexual, Transgender, and Gender Nonconforming People

WPATH

300

Any day during the first 7 days of the hospitalization that meets for Episode Day 1 at any level of care (LOC) within the appropriate InterQual Subset, means the entire inpatient stay can be approved.

DRG

300

_______ is our Senior Manager

Jami Kendall

300

This spread sheet lets you know if the Provider is Per Diem or DRG 

FFS Hosp Inpatient Method MCL Spreadsheet

300

How often is LTAC and SNF reviewed? 

Every 7 days 

400

Resources we use to support investigational/experimental services 

Hayes and/or NCBI 

400

WHAT LEVEL OF CARE (LOC) DO WE NOT REVIEW FOR?

WHAT IS OBSERVATION LOC

400

You have __ hr(s) to call in before the start of your shift

1 hour 

400

System applications can be found here

Centene Connect

400

What criteria do you use for trauma? 

American Committee of Surgeons (ACS) trauma criteria as well as local county guidelines

500
For Medical LOB, this code is payable by DHCS for pregnant women 

81420

500

There are services and items that have limits, once limits have exceeded, medical review is required.  What type of review is this? 

Max Benefit Reviews

500

Cases over $__ MCAL or $__ COMMERCIAL, require physician review

$75k MCAL & $125k COMMERCIAL

500

YOU CAN LOCATE EOCS IN THESE (2) PORTALS

Omni & OCOE

500

If the Provider is requesting Rev Code 0169, what is the request? 

Administrative Days