By The Numbers
The Ex-Files
Customers
Trouble
Tools of the Trade
100

True/ False--If tuned correctly a city utility bill usage should always match the NextCentury usage reports.

False, with too many variables to account for on other systems outside of NC environments there is a slim to none chance of both reported usages matching.

100

In 2019 our then president lived in what state?

Mike Clements lives in southern Georgia

100

This customer is our favorite and gets all the referrals no matter what.

Much like your mother, we don't have favorites....wink wink

100

The customer reports they think their DC301 is not working. Upon further review you find out the lights on the DC301 are flashing a rainbow color scheme. What is the issue?

Party mode activated. Let them know they are not invited to the next party...

100

T/F Our first version of the mobile app offered Microsoft phone support?

False, and thus we are still in business

200

How many stages of Cellular signal do we have?

4

none,poor, fair, good

200

This celebrity couple is the OG of NC

M'Adam
200

This tech works for Conservice in southern California and is often noted for his Fatherly humor.

Thomas

200

A customer reports their RR301-TR is not reporting for meter 2, the Gateway is online, and the signal strength to meter 1 is 75%, and checks in regularly, you can see meter 2 had checked in previous months. Both Meter ports are wired to M201 meters. What feature that we offer may be causing this phenomenon? 

Meter 1 pulse out

200

This wireless technology was popular in the 2000's for data collection. The system included a register with RF output and a mobile receiver that could be mounted in a vehicle to drive by collect reads then those reads would be collected from that receiver once connected to a computer. 

3G

300

How many employees are still here that have been here since the very beginning?

1-Adam

300

What was the original name of NEXT?

Lion Meters

300

This customer has the largest total property count in the NC system.

Conservice W/ 7508 properties

300

A customer calls to troubleshoot an offline property.

The GW lights are Green, none, none, Green.

Without looking at the WebPortal, What is the easiest most likely issue to get this online?

Verify GW is programmed to property Program GW to property

300

What is the name of Conservice's internal software used for processing information for billing?

Yoda

400

In Hexidecimal, what is the value of the offset used for Inovonics equipment sent through an EN6540 receiver?

450000

400

This 2020 Version of GW301 update bricked GW301's by breaking their ability to connect to Cellular after updating. This required a campaign to replace/manually update some 260+ Gateways 

V.98

400

Our largest customer south of the Rio Grande

Falco

400

A technician calls who is on-site to replace an RR301 that has failed. They are having an issue getting the new RR4 to fully insert or mount securely on the backplate. You ask some questions about where the property got the device and find out it was sent to them from Mike back in 2020. The serial number is E0000030, what could be the issue?

Early versions of the RR301 had a different backplate attachment. In early production that was changed to the bottom lock tab design we know today.

400

New to the US market this Company "enables building portfolios, utilities and institutions to optimize their energy and water use by utilizing best-in-class submetering hardware, software, and communications." 

QMC

500

What is the largest number for a pulse count our devices can handle? 

32-bit maximum or 4,294,967,295

500

On our old GW LED configuration the Cell signal color code was?

LED Pattern-Description

Solid Red-Poor 3G/LTE Signal

Solid Yellow-Medium 3G/LTE Signal

Solid Green-Good 3G/LTE Signal

Solid Blue-3G/LTE Active Connection


500

This customer offers a "Cloud-Based, Automated Property Tech for a New Era" Offering a line-up of several non-proprietary tools that can work together to create smart buildings; including security, on-demand HVAC, and Submetering Billing. In our system, this company often transfers its properties to Pathways after its initial setup. Hint: The company founder has an accent indicative of the British Isles

Genea, Brian Haine

500
What are the color codes for EN201 versions

blank/black, gold and silver

500

This Company's Pulse Encodalyzer is now the only option for encoded-to-pulse conversion  

SCADAmetrics