Vendors
Approximately how many suppliers are enrolled in virtual card payments?
5,265 suppliers
How many days after a payment file has been approved will a virtual card payment be sent to the supplier for processing?
4 days.
What is the purpose of NexusConnect for a buyer?
Workflow Routing, User Maintenance, Payment Approval and Reporting (bank reconciliation).
What is the payment reference number?
Check number that comes from a client's GL assigned to all payment types.
What is an interchange fee?
A fee that is set by the credit card brands and paid to their member banks. Interchange is charged to credit card processors, who pass the cost along to you as part of the discount fee.
What are the different ways vendors can submit invoices utilizing Nexus' services.
Email, P.O Box (BPO) and NexusConnect. E-invoicing as well but these too are being passed through NexusConnect.
Where would a client go to view the status of a PO?
PO Register.
How often do integrations run so that updates on Connect are being reflected in Payables (and vice versa)?
Every 15 minutes.
What is a batch?
A collection of transactions.
Where can you find the amount of suppliers that have processed a virtual card payment for a client?
Onboarding dashboard.
What are the different statuses for a supplier in NexusConnect?
Pending, Active, and Inactive.
Where would a client find their company's invite code?
Vendor tab --> NexusConnect Suppliers
Where can a supplier view the status of their authorization to a client?
Under Customers.
What is the name of the value that updates in a client's GL when a supplier enrolls in an electronic payment method?
NXP Value
(True or False) Nexus team members (with Clipper/Postman access) have the ability to enroll suppliers into all electronic payment methods on the back end.
False. ACH enrollments can be captured on the front end of NXC only.
What are the steps to setup a vendor on E-invoice? Starting from the initial request. Bonus 100 points - name the implementation project that clients must have setup for a supplier to submit e-invoices to them (case by case basis)
- Request must come from client
- CSM submits scoping ticket
- Technical consultant works on implementing the project (if eligible)
- BONUS: Catalog Project
(True or False) Clients are able to enable the PO functionality on the front end at any time even regardless if it was apart of the initial setup.
False. Requires back end setup if it was not apart of the initial setup.
The Payments Log reflects a ____ day snapshot.
30 day.
(True or False) Supplier can track all payment types in NexusConnect.
False. Only electronic payments can be tracked in NexusConnect.
When initiating a card refund, what are the steps that must be taken?
1. Ticket must be opened and email with card details are to be sent to partner support.
2. Client must be notified to void the payment in their GL and also to make appropriate modifications on their end before reprocessing.
When a client authorizes a supplier in NXP, what information needs to be associated to the supplier record?
Default integration package, default property, and default vendor.
When a user it setup in Payables they must be setup with this in order to have visibility into certain functions of the portal.
Admin must assign user groups with the Responsibility rights for visibility to certain parts of Payables.
What information cannot be updated on a NexusConnect supplier and user record via Clipper requiring a Tier 2 escalation?
Supplier Name, Tax ID, and user name.
Where can a buyer view the full list of suppliers that have enrolled into their virtual card offering?
Vendor tab --> Vendor Search --> Filter by NexusCard (payment type).
What is a Pre Note and how long does it take to complete?
A prenote is a test transaction a banking institution (in our case InWorks) uses to make sure the provided account information is valid before setting up on ACH. It typically takes our system 3-4 days to complete once the supplier has been authorized by the client in NexusPayables.