Connect
Is there a fee to suppliers for utilizing NexusConnect?
There are no fees to the supplier for utilizing NexusConnect.
What action must a client complete in NexusPayables in order for a supplier to successfully be enrolled in Payments?
Complete supplier authorization process.
Can more than one invoice be found on virtual card remittance details?
Yes.
(True or False) Nexus conducts outreach for all payment methods.
False. Nexus conducts outreach for revenue generative payment options only (Virtual card and ACH Plus). Under certain circumstances outreach for Standard ACH will be done.
What flag must be enabled prior to beginning the outreach for virtual card?
Payments flag.
Where would a supplier go to enroll in a client's virtual card program inside the NXC portal?
Payments center or Piggy Bank icon.
What is the purpose of NexusPayables for a client?
Supplier Enrollment Approval/Activation, Invoice Approval, and to View Payment History.
What are some advantages to the supplier for virtual card payments?
provides transaction data, quickest payment method, quick setup, buyer's favorite method.
What is Proxy Pay?
Some large suppliers will accept card, but will not use our portal (often they have their own) and will not open a merchant account with our partner. In these cases, Nexus will log onto the supplier portal on behalf of the buyer or will call their 800 number to pay the invoice using a virtual card number.
What are other names for an ERP?
GL and Integration Package.
What type of documents can be submitted via NexusConnect?
Invoices, and COIs.
How does supplier services access a client's production site?
Doorway.
How does our team unenroll a supplier from the virtual card offering on the backend?
Clipper --> Payments Enrollments tab --> Search supplier --> Three dots on far right corner. Form must be filled out with unenrollment details prior to submitting.
What are the disadvantages of ACH Plus to a supplier?
Cost to the supplier and requires sharing of banking info.
Who is the CEO of Nexus? President?
Tom Coolidge - CEO.
Jennifer Coolidge - President.
What information is required to create a NexusConnect user account?
User information requires the first name, last name, phone number, title, and email address.
(True or False) When a supplier record is created on the back end (via Clipper) AP and AR mode should be assigned.
False. Suppliers should only be assigned AR mode unless specifically requested by the client to have access.
What type of email is it recommended for a blanket supplier to have?
general email address.
What is the default payment method?
Checks.
How many years has Nexus been in business?
20 years.
Can clients submit invoices to themselves via NexusConnect?
Yes.
What is the email address buyers should be routed to for support related issues?
support@nexussystems.com
(True or False) Clients are eligible for a rebate on all virtual payments processed by their suppliers.
How soon after will a supplier start to receive virtual card payments once enrolled?
Dependent on the client. Client must be deployed on Payments.
What is Salesforce used for (related to the supplier services team)?
Used to store and manage campaigns/details. Also used to submit/manage support tickets related to supplier issues.