Internal
Who is the Maintenance Coordinator for store 0017
Jim R. Sherlock
Who is the FCC Supervisor On Call today?
Trainer must verify in Nexus
What questions must be answered in your call notes for a fryer?
Answer these questions in your call notes: How many other operational fryers does the store have? Is this one located on the left, right, or middle?
Who would provide service for a fryer at store 0017
Archway Service
Sev.5
Who is the Shopping Center Maintenance Coordinator for store 0356
Kent Atkinson
Paul Zapf is the Deli Tech 2 for store 0180. What days off does he have planned?
Trainer must verify
What questions must be answered in your call notes for Automatic Doors?
Answer these questions in your call notes : Is this the interior or exterior door? Is it located on the entrance and exit side? Is the Door ID number visible (usually located on the top track)? Can the door be secured for the night?
Store 1312 called, their women's handicap toilet is clogged. What is the name of the vendor we should send if PD does not work?
Quality Plumbing
A store calls at 2pm and states their pharmacy gate will not secure. What severity is the work order?
Sev.2
Store 0356 has an issue with all parking lot lights. This store is owned. After logging the work order who would we email?
FSCC RE Team, Abigail Kelley RPM, Jadyn Hash RPMA
There is usually a Maintenance On Call and a Refrigeration On Call for the divisions. Who is the Maintenance On Call for Jax today?
Trainer must verify
What questions must be answered in your call notes for CombiTherm Ovens?
Answer these questions in your call notes: Is this a single unit or a top/bottom? Do they use this for their sides or is this the unit that they use to cook rotisserie chicken in? If HD, what are they doing for now?
Store 0856 calls and the fire sprinkler inside of the compactor chute is leaking heavily. What is the name of the vendor that we should send?
Wiginton
It is July 1st and a store calls stating that they have 2 checkstand belts that are not operational, what severity would they be logged as?
Sev.3
For store 1610, who would service the bread slicer? Hint: Use the product search first.
Aeron Lane
Store 1770 is planned to open in October of 2024, who is the Set Up Coordinator for this project?
Dewayne Gooden
For a table top meat grinder what needs to be included in your call notes when you replace the unit?
Call notes for a replacement need to include the current voltage (115 or 208) so Parts sends the unit with the correct plug.
Archway
A store calls at 6pm and states their exterior entrance doors are off track and they cannot secure. What severity is this?
Sev.1
Who would service a fryer at store 0652? Hint: Use product search first.
Aldo Boggio
Who is the Equipment Tech on Saturday's for store 0123?
Hobart
What questions must be answered in your call notes for dock levelers?
Answer these questions in your call notes:Is this located on the Grocery or Produce side? Is the other leveler operational?
Store 0856 calls, their grease trap is overflowing. What vendor do we need to send to pump the grease trap?
Liquid Environmental
Store calls, their compactor exhaust fan is not running and customers are complaining that the smell has migrated to the sales floor. What severity would this be logged as?
Sev.2