Making Cents
OLB/Oneview
MOB
ATM
Know me, Show Me
100

This featured suggestion in Making Cents allows members to build savings over time.

Set up a Recurring Transfer

100

Where would one find the current tax information for your accounts

The Statements Tab

100

Where would a member locate their e-promissory note for their recent pledge loan.

My applications

100

How often should ATMs be inspected?

Everyday

100

What product would best serve a member who is carrying a large balance in their savings account and not looking to spend it in the future?

Certificates

200

This tool within making cents is for members who are experiencing financial hardships and are looking for tailored individual advice.

Free Personalized Finance Counseling

200

When a new password is reset, what is the new generated password

last 4 digits of the members access number and last 4 digits of their SSN

200

By what month should MOB V7 be available system wide across all devices?

Starting November 2024*



*Gates not Dates

200

When visually inspecting the ATM, this illicit card recording device should NOT be present

a skimmer

200

What product bests serves a member who is looking for a credit card with the lowest possible interest rate?

Navy Federal Platinum Card
300

This tool allows the user to see what the effects of certain credit activity, like opening a new account or encountering an obstacle, would be on their credit score

The Score Simulator

300

What new feature is being added to oneview in a few weeks

Printing account information

300

Can a member change their account type on MOB? If so, where?

Yes! It's under show more details.

300

What is the daily withdrawal limit

$1000

300

What product(s) best serves a member who has $8000.00 in their account and wants to keep the money liquid?

Money Market Savings/Flagship Checking

400

These new features recently came out to help members set and achieve financial goals.  

My Financial Goals (Goals Tab)

400

When ordering a cashier's check what is the maximum amount the member can have sent to their address.

$2500

400

How long will closed Lending Products remain viewable in Online Banking v7?

  • Consumer Loans for 90 days
  • CLOCs for 90 days
  • HELOCs for 2 years
  • Mortgage for 2 years
400

What is the maximum number of notes that can be deposited at once

30 Bills

400

What product best serves a member who is interested in a credit card and travels often?

The Visa Signature Flagship card.

500

Which Credit reporting agency does navy federal partner with to provide credit scores to members within Mission: Credit Confidence

TransUnion

500

How long will closed Lending Products remain viewable in oneview?

  • Consumer Loans for up to 2 years
  • CLOCs for up to 2 years
  • HELOCs for up to 7 years
  • Mortgage for up to 7 years
500

How long must a member wait after getting a new debit card before they can use Zelle?

8-24 hours

500

What is the cutoff time for a check deposit to be considered same business day at a Non-Navy Federal ATM

1000 AM  ET

500

What product would best serve a member who is looking to establish savings for their child that they would make periodic deposits into?

An easy start certificate