MEMBERSHIP
Navy Federal membership is open to Army, Marine Corp, Navy, Coast Guard, Air Force and this branch of the military.
What is the Space Force.
When re-setting a mbr's password, what is the new generated password?
What is the last 4 digits of the mbrs access number and last 4 digits of their SSN.
Can we accept electronic versions of documents (ID's, proof of address)?
What is NO. We must have the Physical ID or proof of address.
What will Oneview eventually replace?
What is UAD.
Who is Navy Federal's Mascot?
What is SAMMIE THE SEA OTTER
Members may have up to this many joint owners on an account
What is 3.
How do you submit a digital support ticket?
In MyIT, "Report a digital banking issue".
If an issue date is not present on a CAC card, what do you enter for the issue date?
Ask the member to verbally confirm their enlistment or commission date.
OR
Ask the member to verbally provide the date the ID was issued.
Can we print the transaction history for an account in Oneview, similar to printing it in in UAD?
What is yes.
Navy Federal is regulated by this body..
What is National Credit Union Administration?
Immediate family members include parents, spouses, siblings, grandchildren, children and this relative.
What are Grandparents.
Members can order checks on the mobile app. True or False?
What is false
Passport cards and some new passports may have ID numbers that are nine characters. However, UAD requires the field be ten characters long. What do you do when entering a 9 digit ID # in UAD?
Enter "0" before any passport ID number that is only nine characters long.
How many months worth of statements are accessible in Oneview?
What is 36 months.
Navy Federal Credit Union officially opened in this year.
What is 1933?
In this program, individuals enlist in a Reserve or Inactive branch and specify future reporting date for entry or active duty (note: they are eligible for membership).
What is Delayed Entry Program (DEP).
If a minor (age 14 - 17) has a custodial account, are they eligible for online banking?
NO
If a CTR is submitted with inaccurate or incomplete information, what do you do?
A new CTR must be submitted immediately to override the prior submission. An email should not be sent to BSA/AML.
How do you report an issue in Oneview?
What is MyIt.
Navy Federal became the world's largest credit union in this year.
What is 1962?
This level alert on an account will prohibit that member from sponsoring membership for non-members.
What is Level 9.
When will a members online banking access automatically deactivate?
If the member has no online activity for 16 months AND they're not enrolled in bill pay.
In the event of a system outage in which the digital CTR Coupon cannot be submitted, what do you do?
Team members must complete the Currency Transaction Report (FinCEN Form 104) and print a paper copy.
The form must then be entered by the team member who conducted the transaction once the system is available, no later than the following business day.
When selecting "Show upcoming transactions", how far out can you see scheduled transactions?
What is 30 days.
This was Navy Federal's original name.
What is Navy Department Employees' Credit Union?