Product Knowledge
What tool does Tech Support use for log collection
SymHelp
Which Agile methodology (model) helps to visualize the workflow and supports continuous flow of work.
Kanban
Name any 2 performance metrices Microsoft measures for Level 3?
Fast Startup
Windows Store Apps
Video Playback Battery Life
File Copy
OOBE
What is the next Win10 update later this year called by MSFT?
19H2
What is our VPN product called and what was it's older name
Norton Secure VPN,
Norton Wi-Fi Privacy
What is the full form of ICRT?
International Consumer Research & Testing
Name the technique that uses Roles and Personas for developing a product
Story Map
Name any two Release drivers for CSW 22.19.9
NCP V2 Alerting and Notifications
Switch from Opinionlab to Medallia for feedback collection
Reduce Full System Scan Time
Embedded Renewal Flow
What is DTM and who provides this framework
Driver Test Manager, a test-automation framework provided by Microsoft as a part of Windows Driver Kit
What is the last digit of our releases going forward signify? For example, 22.19.8. What is the 8 stand for?
Number of releases for the year
Which STAR component validates certificates and needed to be updated recently for supporting SHA2 validation on Windows 7
SymVT
Name the three elements of user voice which forms an User Story
User Role
Activity
Value
Which is the 2019.3 PI epic having highest Business value and what's the value
Tech Bench for CSP
1500
What is Attestation signing a kernel driver?
Signing a kernel driver using the company’s EV cert for testing purposes and public release (if required)
When is the scheduled LU for 22.19.9 ?
October 10th
What is the full form of RnR and SHA2
Remove and Reinstall.
Secure Hash Algorithm 2
What are the 5 Levels of planning as per Scrum
Product Vision.
Product Roadmap.
Release Plan.
Sprint Plan.
Daily Commitment.
Name any three Engineering excellance which we called out in August planning Kick Off with program level data
Toro test case for defects,
Automation of Toro test cases,
SAS score,
Reduction in Defect backlog
What is EEAP stands for
Ecosystem Engagement Access Program
During 2019 August Release Kick off presentation, which team got appreciated for Reduction in Defect Backlog
Team ZERO
What are the 6 different tier names in the CSP offering
Norton AntiVirus Plus
Norton 360 Standard
Norton 360 Deluxe
Norton 360 with LifeLock Select
Norton 360 with LifeLock Advantage
Norton 360 with LifeLock Ultimate Plus
If a team's velocity was 60 going into the last sprint and they just completed 70 points, then what would be the new velocity.
.7*60 + .3*70 = 63
What are the Install Time, Install Footprint Size numbers for 22.18 released build?
~56 seconds,
~440 MB
What is SUVP?
The Security Update Validation Program (SUVP) is a quality assurance testing program for Microsoft security updates
What is CSW's current SAS score ?
89.67