Client Specifics
What does the lender require to cancel LPI?
Evidence of Insurance
What color is a field I can edit?
GREEN
what is premium?
the cost of an insurance policy, usually for a one-year term.
in which screen MSP do I update an account?
HAZ1
What system is QWS3270 Secure
MSP
A midterm carrier change requires authorization from the
Borrower
In the LSCH screen I can only conduct a search by either...?
Name & Address
which coverage is required in ALL properties with a loan?
FIRE(homeowners) / WIND
Which Disbursement code I use to send a payment next business day regular mail
C
Where should I search for a Payee code?
Tracksource
What should I always confirm with customer service?
the password
In the RCK1 screen how can I know if a check is bulk or single?
if the check amount is greater than the payment it is bulk, if it is the same as the payment it is single
What does the Mortgagee Clause always needs to include?
ISAOA/ATIMA
Where do I update if Guaranteed replacement cost is included and wind?
only on the notes
What system do I use to make/take calls
i3 /Interaction Desktop
If a borrower received a refund check from his previous insurance where should it be sent to?
The mortgagee Clause
How can I filter in the NOTS screen?
with a Y and a N
Who determines a property is located in a Mandatory Flood Zone?
FEMA / Federal Emergency Management Agency
What should I always verify with an Agent or Carrier?
Mortgagee Clause
Where should I go to add or remove a bucket?
ILOB
If we get a call from the borrowers spouse located in texas and they are not listed on the account how should we proceed
a written request should be submitted by the borrower only.
How can I remove/cancel a F9 payment?
Type DEL in the
TYP field
How many days do we need to wait to charge a customer for LPI?
45 days
What dates should I use if a payment is needed overnight/Expedite?
Expiration
Where should I go to get a check copy/stop payment/ check trace
stop payment website/sharepoint