Management Theories
This theory focuses on efficiency, task analysis, and productivity.
What is scientific management?
Delegation is best defined as transferring _______.
What is authority while retaining accountability?
This model assigns care based on tasks rather than holistic patient needs.
What is functional nursing?
This communication model labels individuals as communicators rather than sender/receiver.
What is the transactional model?
This term describes shared decision-making among health professionals.
What is interprofessional collaboration?
This leadership style emphasizes putting employees first and serving others
What is servant leadership?
This concept ensures patient safety while allowing RNs to work at the top of their license.
What is delegation?
This model assigns one nurse responsibility for all care during a shift.
What is total patient care?
Using “I” statements is a hallmark of this communication style.
What is assertive communication?
This electronic system reflects a patient’s total health across settings.
What is the EHR?
This theorist believed work itself can be motivating and people want responsibility
Who is Douglas McGregor (Theory Y)?
This prioritization framework places ABCs plus V and L as highest priority.
What is the three-level prioritization model?
What is the antidote for heparin overdose?
Protamine Sulfate
Which handoff tool is used to structure communication with providers?
What is ISBARR?
Miscommunication is a major contributor to what healthcare outcome?
What is patient harm/errors?
A nurse manager encourages staff input, supports autonomy, and focuses on relationship-building rather than task completion.
What is human relations–based management?
An RN assigns a UAP to obtain vital signs on a postoperative client. Which step of the nursing process cannot be delegated and why?
What is assessment?
This model emphasizes continuity of care by one nurse across time.
What is primary nursing?
A nurse avoids eye contact and interrupts a colleague during report. What type of listening is occurring?
What is superficial listening?
A nurse fails to speak up about a medication concern during rounds. What professional behavior is missing?
What is assertiveness?
A new nurse with strong leadership skills is offered a management role. According to leadership principles, why should the nurse hesitate?
What is that management requires both leadership and administrative/financial expertise?
A nurse delegates a task appropriately, but the outcome is unsafe. Who is legally responsible and why?
Who is the RN?
Which model of care best supports delegation while maintaining RN oversight?
What is team nursing?
Miscommunication during handoff leads to a medication error. Which system-level solution best prevents recurrence?
What is standardized handoff communication tools?
An effective interprofessional team must share power, partnership, and _______.
What is accountability/interdependency?