Products
Service Issues
Transfers
ROE
Just for Fun
100

This account is set up for the benefit of the minor, and is transferred to their ownership once they reach the state's age of majority 

UTMA 

100

The client asks if he can add a beneficiary to his CMA. Is this possible? and what forms are required? 

Yes, and TOD form 

100

What system can you use to check and see if a security can be held at Merrill? 

ATS 

100

If you present a QS, and the client says "Thank you for that, but I am not interested." are you able to tag it? 

No

100

This city is home to the Naval Academy and is the capital of Maryland

Annapolis 

200

How often can the client change their 3% category on the Customized CC. 

once a month 

200

Can an OPOA complete a CDD refresh? 

Possibly, we have to confirm with At Risk

200

What are the options for a client who needs to send a wire of $100k? 

Fill out ppwk

Transfer funds to BOA and submit wire online or at the branch 

200

You are speaking with the client and find out that they have an IRA at Fidelity. You ask how much he has in the account and he says "That's none of your business" Can you tag for the 00? 

Yes, you asked. 

200

Which actress plays Minvera McGonagall

Dame Maggie Smith

300

This account can allow a business owner to invest in things like stocks/ ETFs/ treasuries 

BIA 

300

What form must be completed in order to allow for transfer from a BOA business checking to a BIA? 

FTS

300

How can we assist clients with submitting a transfer from Fidelity to Merrill? 

RITA/ TIF form 

300

You are speaking with Mrs. Smith and find out she has a 5000 IRA at her Credit Union. You tag for the new money. 2 Days later, she deposits a check for 600k into her BOA checking. Will you get credit for the new money? 

Yes

300

This movie included the famous quote "If you build it, they will come"

Field of Dreams

400

Is a church a business that we support? 

No

400

If the client wants to establish a POA, can the POA have access online? 

Yes

400

The client is transferring funds from his Credit Union account. He attempts to add the account online, but gets an error. What options does the client have to transfer the funds

FTS form then ACH; Wire 

400

You are speaking with Mr. Jones, and find out that he has money at his regional bank that he would like to transfer over. You notice that Ron has a 06 and 00 from 9/1, neither have neem updated. Do you need to contact Ron before tagging a new 00? 

Yes, the 06 is still active 

400

This Movie Starring Oliva Newton John and John Travolta took place at Rydell High School 

Grease

500

 An investment-only brokerage account that allows plan sponsors to manage and invest retirement plan assets

RCMA

500

What is FA View?  How is it added to account. 

Allows clients to allow their FA to view their accounts (within limits); can be added with the FALOA form 

500

Mr. Smith has a 401k at TRowe. He wants to roll the funds to us; and already has a check from the Contra. What should you select for the first question in RDT 

Check in Hand 

500

Mr. Smith calls in for a service need 9/15. After you take care of his need, you discuss a CC with the client, and he is very interested. You notice that Sally has the account tagged with an 00. What steps must you take in order to be able to tag the 06?

1. Call over to Sally's ext, allow for 5 rings

2. Offer a call back from Sally to the client. 

3. IF the client does not want a call back, assist the client with the CC and email Sally and her manager letting them know what happened by EOD. 

500

Michael Gabon played Albus Dumbledore in 6 Harry Potter movies. Who played Dumbledore in the other 2 movies? 

Richard Harris