A patient care technician is caring for a patient who has a new diagnosis of advance lung cancer. The patient tells the technicians , "I know I'll be fine because I've never smoked." The technician should identify is experiencing which of the following stages of grief.
What is Denial
A PCT is collecting a blood specimen. What error could cause specimen Hemolysis?
a. What is using the wrong butterfly needle?
b. What is a 21 gaugage needle?
c. What is transporting tubes horizontally?
d. What is collecting the specimen at night?
C. What is transporting the tubes horizontally?
Which of the following is the current procedure for medical professionals performing CPR on an infant?
A. 30 compressions, 3.8 cm (1.5 in) deep
B. 30 compressions, 5.08 (2 in) deep
C. 100 compressions, 5.08 cm (2 in) deep
D. 100 compressions, 3.8 cm (1.5 in) deep
What is 30 compressions, 3.8 cm (1.5 in) deep
A PCT is removing personal protective equipment after providing care for a patient. Which of the following pieces of PPE should the technician remove first?
A) What is a googles
B) What is a Respirator
C) What is a Glove
D) What is a Gown
What is a Glove
A PCT is preparing to dispose of blood-soiled linens. Which of the following actions should the PCT take?
A) What is place the linens in a linen container
B)What is place the linens in a biohazardous waste bag
C) What is place the linens in a clear linen bag
D) What is double bag the linens and place them in a linen container
What is place the linens in a biohazardous waste bag
A PCT is caring for a patient who has a lower denture and requires assistance with oral hygiene. Which of the following actions should the patient takes?
A) What is slightly tug downward to remove the patients dentures?
B) What is removing the denture by turning it sideways and lifting it up
C) What is clean the denture by soaking it in hydrogen peroxide.
D) What is hold the denture between the thumb and index finger when cleaning it.
B) What is removing the denture by turning it sideways and lifting it up
What actions should a PCT take to verify the quality of venipuncture supplies?
a. What is inspect the venipuncture package seal?
b. What is an antiembolism stocking?
c. What is sterilize the package?
d. What is correct name on the label?
A) What is inspect the venipuncture package?
Which of the following solutions should a phlebotomy technician use to clean a cerebral spinal specimen spill?
A. Chlorine bleach
B. Hydrogen peroxide
C. Povidone-iodine
D. Isopropyl alcohol
What is Chlorine Bleach
A PCT is emptying an indwelling urinary catheter and receives a splash to the eye. Which of the following actions should the technician take?
A) What is cover the eye with a saline soaked compress
B) What is hold the head back and blink the eyes
C) What is flush the eyes at an eyewash station
D) What is place eye drops in the eyes
What is flush the eyes at an eyewash station
A PCT is assisting a patient to perform Passive ROM exercises. What actions should the tech take.
a. What is position the bed in the highest position.
b. What is position the bed in the lowest position.
c. What is give the patient a back rub
d. What is all of the above
Place the bed in the lowest position.
A PCT is measuring an adult patient's vital signs. Which of the following findings should the technician report?
A) What is the oral temperature 37.4° C (99.3° F)
B) What is heart rate 124/min
C) What is respiratory rate 18/min
D) What is Blood Pressure 118/78 mm Hg
B) What is heart rate 124/min?
What is the most common vein used to draw the patient's blood?
a. What is basilic vein?
b. What is antebrachial basilic vein?
c. What is cephalic vein?
d. What is medial cubital vein?
d. What is medial cubital vein?
A phlebotomy technician is performing a glucometer reading for a young adult patient. The patients parent is in the room and asks about the patients glucose level. Which of the following actions should the technician take?
A. What is write down the results for the parent and the patient
B. What is ask the parent to leave the room and tell the patient
C. What is show the patient and parent the results in the patients electronic health record (EHR)
D. What is Ask the patient for permission to disclose the results with the parent present
What is ask the patient for permission to disclose the results with the parent present
Which of the following statements by PCT indicates an understanding of sterile technique?
A) What is sterile items that touch clean items become contaminated
B) What is I can carry on a conversation with a co-worker while gathering sterile equipment
C) What is sterile items that touch contaminated items remain sterile
D) What is I should pour a sterile liquid once
What is sterile items that touch clean items become contaminated
A patient has a stage II decubitus ulcer. What does the appearance look like?
a. What is a blistered-like appearance?
b. What is a redden area?
c. What is a necrotic area of the skin?
d. What is the appearance of ligaments/tendons?
What is a blistered-like appearance?
A PCT is observing a pressure ulcer on a patent's heel. The technician notes that the skin layers are worn away and the subcutaneous fat is visible. The technician should identify that the pressure ulcer is in what stage?
A. What is Stage I
B. What is Stage II
C. What is Stage III
D. What is Stage IIII
What is Stage III?
A PCT is collecting a 2 hour postprandial glucose. what is an important thing to ask the patient?
a. What is glucose?
b. What is did you eat yesterday?
c. What is have you eaten in the last 2 hours?
d. What is NPO?
c. What is have you eaten in the last two hours.
While collecting a blood specimen, a phlebotomy technician notices the glass collection is cracked. Which of the following actions should the technician take?
A. What is wrap the tube in a pair of gloves and place it in a trash can
B. What is discard the tube in a biohazard bag
C. What is label the tube and send it to the laboratory
D. What is dispose of the tube in a sharps container
What is dispose of the tube in the sharps container
A PCT should identify that sterile technique is required for which of the following procedures?
A) What is inserting a urinary catheter
B) What is obtaining a rectal temperature
C) What is providing catheter care
D) What is caring for a patient who has an infectious disease
What is inserting a urinary catheter
A PCT is caring for a patient who has Clostridium difficile. The technician should identify that which of the following personal protective equipment is required to be worn when caring for this patient ?
A) What is shoe covers
B)What is a Gown
C) What is N-95 respirator mask
D) What is goggles
What is a Gown
A PCT is caring for a patient who requires supplemental oxygen via nasal cannula. Which of the following actions should the technician take?
A) What is fill the humidifier with 0.9% sodium chloride?
B) What is place cotton between the cannula's tubing and the patient's ears?
C) What is remove the nasal cannula when the patient is eating a meal?
D) What is report any bubbling in the humidifier container to the nurse?
B) What is place cotton between the cannula's tubing and the patient's ears?
A phlebotomy technician is preparing to perform the third set of blood draws for a glucose tolerance test (GTT). The patient starts to cry and refuses to extend her arm for the draw. Which of the following statements should the technician make?
A. I will get in trouble if I don't perform the draw
B. I promise the draw wont hurt
C. May i come back in an hour to perform the draw?
D. May i please perform the draw?
What is may I please perform the draw
A phlebotomy technician experiences a needlestick injury while performing a venipuncture. Which of the following information should the technician include in the online sharps injury log?
A. What is the injured technicians name
B. What is the recommended follow up treatment
C. What is the department where the injury occurred
D. What is the patients name
What is the department where the injury occurred
A PCT is preparing to open a sterile package . Which of the following actions should the technician take first?
A) What is place the item flat in the center of the work surface
B) What is open the outer flap away from the body
C) What is remove the tape that indicates the sterilization date
D) What is grasp the outer surface of the innermost flap
What is place the item flat in the center of the work surface
You are applying a 12 lead EKG, where should you place the V4 lead.
a. What is 1st intercostal space?
b. What is 3rd intercostal space?
c. What is 5th intercostal space?
d. What is the lower extremities?
What is the 5th intercostal space.