New Job, Who Dis?
He is the CEO
Who is Allan Stejskal?
DMS
What is the Dealer Management System?
Term used to describe a customer either in the store or on the phone.
What is an Up?
AUTOALERT’S BEHAVIOR-PREDICTING PLATFORM IDENTIFIES CUSTOMERS WHO CAN UPGRADE TODAY.
What is Alertminer?
This service alert allows your team to prepare for their customer’s visit.
What is the P Block?
He is the CFO
Who is Robert Cesafsky?
CRM
What is the Customer Retention Management tool?
Dealer term used to describe the Finance & Insurance office
What is The Box?
Provides continuous updates of customers with open recalls, with a primary focus on scheduling service appointments to increase recall completion.
What is Recall Management?
Detects shopper behaviors and discovers in-market customers who are ready to buy through focus on digital search behavior.
What is the I Block?
He is the CTO
Who is Tom Walls?
RO
What is a Repair Order?
Car salesman slang used to describe a customer that says they will come back to the car dealership tomorrow.
What is a Be-Back?
Uses advanced geo-location to give your team even more ways to connect with customers, beat the competition, and build loyalty.
What is GeoAlert?
Requires a customer to be flexible on their term.
What is the F Block?
They are the best HR team in the whole universe
Who are Beth Ring and Gabe Barton?
F&I
Finance & Insurance?
This dealer term refers to the F&I actions in a dealership. It is used to identify the gross profit made in the business office after the physical price (front end) of the vehicle is agreed to with the customer.
What is the Back-End?
Connects you with qualified customers* for you, using artificial intelligence (AI) to turn them into even hotter leads.
What is AutoAssistant?
Identifies customers who are engaged with your dealership, based on website visits, AutoAlert p-URL engagement, and email interaction.
What is the E Block?
They are the best trainers this side of the Mississippi
Who are Lindsey Hoskins and Drew Black?
OEM
What is the Original Equipment Manufacturer?
Term used to describe a customer that signs on the first offer. Usually very profitable for the car dealership.
What is an Ace?
Improves your online reviews.
What is Review Pro
These are the "life happens" alerts.
What are the C, M & W Blocks?