KAON, Demos, and Pre-Call Planning
XR2/IVX Videos
The Big Picture & Inside the Health System E-Learnings
Legal 101
Rules of the Road (340B) & Capstone E-Learnings
100

What you always need to test before a KAON demo to avoid issues.

What are connection and login

100

This fully automated robotic compounding device is the new standard for IV Robotic compounding, revolutionizing the market with speeds 3x faster than previous technology.

What is IVX Station

100

This is the ultimate decision-maker responsible for the overall direction, performance, and sustainability of the entire health system. 

Who is the CEO or Chief Executive Officer

100
This is the internal central-repository and tracking system that tracks and corporate contact requests. 

What is the Legal Portal

100

This is the overarching authority for the entire health system. 

What is The Joint Commission (TJC)

200

This is considered complete when feedback is gathered, and follow-up materials are sent. 

What is a Demo

200

This advanced robot automated critical workflows to maximize inventory control, increase operational efficiency, and improve safety in medication dispensing.

What is the XR2 Automated Dispensing System

200

This area of the hospital is for patients who are critically ill or unstable and need constant, high-level monitoring and intervention. 

What is the ICU or Intensive Care Unit

200

This is the first step in submitting a request through the Legal Portal.

What is the first step

200

These are the "middlemen" or intermediaries between insurance carriers, drug manufacturers, and pharmacies. 

What are PBMs (Pharmacy Benefit Managers)

300

This demonstrates to the client that you value their time during a call.

What is professionalism 

300

DAILY DOUBLE: This is the software that consolidates the management of IV operations.

What is IVX Manager

300

This safety framework ensures medications are administered correctly. 

What are The Five Rights of Medication
300

This is the department that is responsible for emailing documents to the customer.

What is the sales team

300

DAILY DOUBLE: This is the process of asking thought-provoking, open-ended questions that uncover a customer's true priorities and desired outcomes. 

What is discovery

400

This is the first step in pre-call planning. 

What is research the prospect and company

400

This solution safely and consistently guides technicians through the IV compounding process step-by-step.

What is IVX Workflow

400

This person is responsible for the financial health and strategic direction of a health system. 

Who is the CFO or Chief Financial Officer

400

This is the type of submission that sales will almost always use for sales contacts.

What is Create Customer Submission

400

This is a highly advanced, technology-driven model of medication management that utilizes automation, technology, and intelligence to enable pharmacies to operate with greater independence, predictability, and control. 

What is the Autonomous Pharmacy Vision

500

Skipping the review of past CRM notes.

What is not a step in the pre-call planning process

500

This is the logic used by the XR2 to dispense medications to reduce medication waste. 

What is "earliest to expire"

500

These codes are used to bill for medications, supplies, and certain services that patients typically do not self-administer. 

What are J-Codes

500

This is the department that is responsible for reviewing & negotiating customer redlines? 

What is the legal team

500

This program is a federal initiative that requires pharmaceutical manufacturers to provide outpatient medications to eligible healthcare organizations at significantly reduced prices. 

What is the 340B program