Service Vision
The rules of etiquette that apply when communicating over computer networks, especially the internet.
What is netiquette?
The GOAT of the NBA
Who is Michael Jordan?
Nitel’s Chief Executive Officer?
Who is Rick Stern
A show that follows a group of survivors and a former sheriff from Georgia after a zombie apocalypse.
What is the Walking dead?
Each year, Nitel treats its top performers to a trip to a tropical destination.
What is the President’s Club?
The proper way to transfer a call at Nitel.
What is a warm transfer?
Prior to 2016 the last time the cubs have won the world series
What is the significance of 1908 to Cubs fans
Nitel’s Chief Operating Officer
Who is Mikail (Mak) Shomade?
Ant man, Dr. Strange, and Black Panther are a part of this universe/franchise.
What is Marvel comics?
This award is for individuals who go the extra mile, fill in when and wherever needed and always perform at a high level, demonstrate reliability, perseverance, and focus on results, and help others by sharing knowledge of Nitel practices and resources or job-related skills.
What is the Service Star Card Award?
During the month of May there are a number of Nitel challenges scheduled.
What is the Nitel Service Vision Days?
The Bears 2018 1st round draft pick.
Who is Roquan Smith?
Nitel’s Senior Network Administrator
Who is Charles Hawkins?
Writer and director of “16 Candles” “Ferris Buelers day off” and “Breakfast Club”.
Who is John Hughes?
This award is for teams who bring out the best in people through everyday leadership, provide a sense of purpose, vision and mission for their coworkers and/or staff, and help others develop by investing time and effort in coaching and/or mentoring.
What is the Top Bananas Award?
Provide positive and constructive feedback to each department as to how well they are practicing in the Nitel Service Vision in day to day work interactions with their internal customers.
What is the Internal Service Vision Scorecard?
This player hit a grand slam in game 2 of the 2005 world series
Who is Paul Konerko?
Nitel’s Quality Assurance & Testing Manager
Who is Kirsten Klein?
George Lazenby played this Character in the 1969 movie “On her Majesty’s Secret Service”
Who is James Bond?
This award is for individuals who positively impact colleagues and workgroups, work behind the scenes, show a strong work ethic and stay focused on what’s important.
What is the APE (Attitude + Performance = Excellence) Award?
Because we value the contribution of every employee and customer, we will use our strengths in effective communication, our empathy for those around us and our collective energy to develop programs that move the business forward and create an engaging service culture.
What is the Nitel Service Vision Contribution Statement?
Bears 1980 1st round Draft Pick and super Bowl Champion
Who is Otis Wilson?
This person lives in Reno, NV
Who is Linda Leone?
This Series was created by Steve Hillenburg, a former marine biologist and science teacher who went to art school to study cartooning, and once worked as a fry cook at a seafood restaurant.
What is SpongBob SquarePants?
This peer-to-peer social recognition tool allows employees to support each other through positive feedback at any time, from any location.
What are Impressions?