Visit Type
Locations
Insurance
Messaging
Providers
100

You only schedule patient a day and a year after your last visit. Which visit type would I be? 

Bonus: If I have medicare and will like to have my annual but I already had my WTM which appointment will you offer me? 

RAV


Bonus: AMW

100
What's the name of my practice if my department number is 1352? 

Voorhees 

100

Do the NJ practices accept Medicaid?

No

100

What company do medical records requests go through?

MRO

100

Is Dr. Dasgupta accepting new pts?

No

200

I have never been seen in this practice before and will like to transition my care. Which would i be? 

NPV

200
I am located in Mount Laurel, what is my address? 

5000 Dearborn Circle, ML NJ 

200

Do we accept IBC Personal choice? 

yes

200

If a patient is requesting that we submit a referral for their upcoming specialty appointment, what will we do? 

create the referral using Pear, Availity and then send a message after referral was created


200

Can you schedule other providers sick pts with Dr. John Howell III?

Yes

300

What is the only vaccine we are allowed to schedule?



Flu shots


300

What is the dept code for the Bucks County office?

107

300
Which insurance requires capitation? Name one insurance company and plan. 

HMO. IBC (keystone health plan east) 

300

Can we send backdated referrals?

No, we would send a message

300

What is the age ranges Christie Werynski sees?

14-49

400

I was recently in a car accident. Where can I be seen?


Bonus: Can they be seen if their case is under active litigation?

Bucks/ Bensalem.


Bonus: No

400

Which location sees for MVA but not WC?

Woodbury Heights

400

I have Aetna better health; can i get seen any of our practices?

No, Non-Par

400

If a patient of CH and ML is calling for a refill, do we route a message? 


Bonus: if patient is out of medication can we route it a high priority? 

yes 


Bonus: yes, as long as we explain why it's a High priority 

400

Which provider at Bensalem will not see for coughs, flu symptoms or rashes?

Tricia Gill

500

What information do we need for pre-op appts?

Schedule within 30 days of sx, in appt notes include date of sx, type of sx, and whether or not they need an EKG. 

500

If a patient is calling for the NPI number for Cherry Hill. Which number will you provide? 

1134278971

500

Which of our practices accepts Jefferson Healthplan Medicare Advantage PPO?

Voorhees

500

If a patient needs something fixed on their order, what smart phrase should we use?

New Order needed. 

500

Which provider at Bensalem sees for CDLs?

Alexander Shvartsman