Core Values
What does the first P in PIPPCO stand for?
Positivity
What is the safer approach to turning around a corner with high visibility.
Taking a wide turn
How many days of training are there to become a runner?
Two days
What year was NLVP founded?
Submitting dates in VAYA and reaching out to management for approval.
What does the I in PIPPCO stand for?
Integrity
What is the first step to take when encountering an aggressive driver
Remain calm and avoid eye contact
How long does it take for someone to subconsciously makes judgments about who you are?
.05 Milliseconds
What are the two owner names of NLVP/NLS?
Andies Shepherd
Hunter Burkey
What are the 5 holidays we get holiday pay for?
Christmas
New Years
Thanksgiving
Easter
4th of July
What do the other two P's in PIPPCO stand for?
Professionalism & Perseverance
Where do we place keys in a car?
Cup holder
Where do keys go while we are running?
Carabineer
What were the first two accounts?
Olive and June
Parkside
What is the busiest quarter of the year?
Quarter 4
What does the C in PIPPCO stand for?
Communication
What are the four major types of claims?
Side Swipes
Backing or pulling into an object
Lost keys
Theft
When is it okay to use your phone for personal use at work?
What three major cites does NLVP operate in?
Austin
Houston
Dallas
What is our efficiency formula?
Total cars divided by total hours
What does the O in PIPPCO stand for?
Over Delivery
When do you inform a guest about damage to their vehicle?
When they are ready to leave
When should you do a key check?
After every rush
What is our mission statement?
To change the lives of our employees by introducing them to the power of over delivery. And placing them in an environment where they can see the benefits of this mentality at work.
What is our future vision?
To be the leader in High Quality hospitality services in Texas and throughout the nation.