Office 365
CSB
CE
ARM
Webroot
All about Will
100

How often does M365 backup?

4x daily

100

What is another name for CSB? Why would this be important?

E-Vault. Back in the 00's everyone knew E-Vault as it was the standard of Server Backup and everyone trusted them. (branding)

100

How often does CE backup by default? Can this be changed?

every 15 minutes. Can be as often as every minute or as little as once a day.
100

What does ARM stand for?

(High) Availability

Recover

Migrate

100

What are the 3 products we offer?

EP

DNS

SAT

100

What is my middle name.. hint my initials are WAM

Andrew

200

What are the 2 license models we offer?

Per user and Capacity

200

What are the 3 types of deployment we offer?

Cloud, hybrid and off-cloud (on prem)

200
What is the retention of CE? Can this be changed?

180 days if deleted from the computer, can be changed to forever or custom.

200

What is Migrate used for? Supported platform?

Migrating systems from one place to another. and can go literally anywhere to anywhere Physical to Physical, Physical to Cloud, Physical to Virtual, Cloud to Cloud, Cloud to Physical, Cloud to Virtual, Virtual to Virtual, Virtual to Physical, Virtual to Cloud..

200

What IS Webroot? What makes it special?

AV - Brightcloud AI which allows for multi vector threat protection with Realtime updates. Lightweight agent will not slow down your computer.

200

What letter do my kids names start with? (hint both start with the same letter)

E - Elijah and Emelia (Emme)

300

What is the a pro and con of the license models we offer? 

Unlimited space needs to match user 1:1

Unlimited users but need to watch storage

300

How often do we backup by default? Can this be changed?

1x a day. Depending on the data size, frequency of data change, and amount of data change we can setup 1 hour backups.

300

What are 4 features of CE?

Legal hold

Silent deploy

Remote wipe

Centralized management console

Geo-location

Poison pill


300

What makes HA and Migrate unique to what we sell?

Perpetual license, customer only buys once and they own.

300

Can you sell EP on its own? DNS? SAT?

Yes Ep can be stand alone.

No DNS needs matching licenses of EP

Yes* they need one license for EP but can buy unlimited SAT.

300

How long have my wife and I been together. Married?

3/27/2004. Started dating in HS.. married 6/7/14

So like 17ish years

 

400

What are the 4 main apps people need to backup?

Exchange, SharePoint, Teams, OneDrive

400

What is the difference between a full backup and an incremental backup? Why is this important?

Full backup does everything on the system. Incremental will only backup what has changed since the last backup. 

Helps make backups quicker, and allows us to keep the backups separate in the event of a Ransomware attack/accidental deletion

400

What OS is CE compatible with

Windows and Mac 

400

What is RTO and RPO? Why are they important?

Recovery Time Objective - How long they can be down before it starts to impact.

Recovery Point Objective - How much data they can lose before it becomes a problem.

400

What is SAT?

Security Awareness Training 

400

What is my favorite sales movie.. (ok there are 3 answers here, you need to only guess one) (hint..its not the one your thinking lol)

Glenn Gary Glenn Ross

Boiler Room

The Goods..

500

What are 3 reasons you should backup your Office 365 data.

Permission based restore 

Protection against ransomware in OneDrive 

Easily cross restore, files, folders and entire sites.

Granular restores 

MS recommends it


500

How would the backups look on 1 year and 7 year retention?

1 year - 30 dailys, 11 monthly snapshots that they can recover from

7 year - 30 dailys, 11 monthly 6 yearly snapshots that they can recover from

500

What are the 2 license models? How much data comes with each?

Advanced = unlimited per device

Standard = 100GB per license pooled between all users

500

What is one key feature of Recover?

Byte by Byte replication

Immediate Transmission - Lowest RPO 

Enterprise Harden Solution 

Hardware and Application Agnostic 

Lowest possible recovery time. Measured in minutes. 

Test Failover Capabilities

500

What is DNS

Domain Name Service - Phone book of the internet. Checks websites to confirms they are legit and blocks or allows as needed.

500

How old was I when in got into sales?

real answer is like 8.. I crushed fundraising in elementary school. 21 was when I got my first real "sales" job. selling products off an infomercial.