TRUST ISSUES
Which security service requires 1 initiator and 1 approver?
Dual Control
Admin wants to secure all his sub users log in. What product would fit this need?
Hard/Soft Token
What happens if an unlisted company tries to debit the account after 9:00 PM EST?
Gets blocked and they have no ability to decision
Cutoff time to decision a check for monitoring AND for protection
4pm local for both!
Name the 3 best CM partners you have had?
The CM Chemist!
AKA - Kristen, Randall & Jacqueline
Admin does not want their authorized users logging into the online bank while on vacation. What service would help with that?
IP security
Who other than the system admin can add/manage sub users?
Proxy admin
During enrollment, how many months of ACH history are initially available?
12 months
What's the best security option for a traveling, one-person business that writes 50+ checks a month and avoids logging into online banking?
Check Monitoring
What do these acronyms stand for? - CMC & CMSO
Cash Management Consultant
Cash Management Solutions Officer
Admin wants to approve only ACH payment transactions over $25k initiated by their authorized user. What does the admin need to do?
Activate approval limits for that authorized user only
What's the best way for a client who travels overseas and struggles to receive authentication codes to verify his identity and get codes?
Hard/Soft Token
Where can customers access the ACH History Report after enrollment and payee setup?
Access & Security > Fraud protection services > Reports
Which service has teller line protection?
Check Protection
Who was just announced as the Superbowl halftime act?
Jay-Z
What can a system admin do to let another user manage his online banking without becoming a signer?
Add authorized user or proxy admin
Admin shares his password with 4 people on his team. What change would you recommend?
Add authorized user or proxy admin
When does the ACH History Report first become available during enrollment?
Day after enrollment
For handwritten checks… What are the 3 key things that are verified on a check within the check protection system?
Check #, Account #, Dollar Amount
What is the official state tree of Ohio?
Buckeye Tree!
A business partner handles daily cash deposits at the branch, and the client suspects skimming along the way—they want a more secure, scalable way to manage growing cash volumes.
Name both options
Cash Vault or Remote Cash Capture
What should you recommend to a client who's manually depositing checks at the branch and is concerned about safety, security, and time?
Lockbox Services
If you unenroll and re-enroll how many months of payees is populated?
6 months
What file type(s) can be used for check protection file upload?
CSV File
What is the official state animal of California?
Grizzly Bear!